Open to opportunities

Emmanuela Ohazuruike

@emmanuelaohazuruike

Message

Enthusiastic customer service and sales professional with 5+ years experience.

Nigeria

Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am an enthusiastic customer service and sales professional with over five years of experience in managing customer issues effectively. My career has been marked by a commitment to providing exceptional service, which has earned me high recommendations from both line managers and colleagues. I pride myself on being detail-oriented, proactive, and a strong team player, always striving to exceed customer expectations.

Currently, I am participating in a comprehensive project management training program at DEXA Ltd, where I am enhancing my skills in project planning, team collaboration, and agile methodologies. My previous roles as a Cashier Sales Operative at RiteFoods Group Ltd and as an Executive Assistant at Penac Royal Automobiles Ltd have equipped me with a diverse skill set, including scheduling, communication, and problem-solving. I am dedicated to continuous learning and improvement, ensuring that I remain at the forefront of customer service excellence.

Experience

Work history, roles, and key accomplishments

Current

Project Management Training Participant

Current

DEXA Ltd

May 2024 - Present (1 year 1 month)

Participated in a comprehensive project management training program, covering topics such as project planning, risk management, and agile methodologies. Completed several case studies and group projects to enhance practical skills in project execution and stakeholder communication.

Project Planning Risk Management Agile Methodologies Team Collaboration

Cashier Sales Operative

RiteFoods Group Ltd

Jan 2018 - Feb 2022 (4 years 1 month)

Performed all duties in accordance with company policies, safety requirements, and security standards, ensuring compliance with health and civil code regulations. Operated cash register and handled various forms of payments accurately and quickly, while providing prompt and courteous service to customers.

POS Cash Handling Customer Service Inventory Management Payment Processing Product Knowledge Sales Operations Compliance

Education

Degrees, certifications, and relevant coursework

Imo State University

B.Sc. Public Health, Public Health

Undertook a comprehensive curriculum in Public Health, gaining expertise in health promotion, disease prevention, and community health strategies. Developed strong analytical and research skills through coursework and practical applications.

St. Patrick's Comprehensive Secondary School

A-Level, General Studies

Completed A-Level studies, building a strong academic foundation across various subjects. Developed critical thinking and problem-solving abilities essential for higher education.