Ibrahim Ahmed

Manage large volumes of incoming calls, generate sales leads, identify customer needs, handle complaints and follow up to ensure resolution and satisfaction.
Blocking and unblocking customers’ account upon customer’s request
Restrict Customers access or activities on the platform in the case of suspicious activities or detection of
fraudulent activities

Identifies and builds relationships with key customers such as local traders, retailers, restaurants, and individual
buyers.
Tracks daily and weekly sales, customer orders, and payments to support basic record-keeping and financial control.
Promotes the farm’s products through direct marketing, referrals, and simple promotional activities within the community.

Manages and maintains the school’s IT infrastructure, including computers, servers, networking equipment, and internet connectivity.
Supports the use of technology in classrooms by setting up projectors, interactive boards, computer labs, and other digital learning resources.
Maintains and updates the school’s internal systems, databases, and digital records, ensuring data accuracy

Builds and maintains strong relationships with key customers, including contractors, distributors, developers, and institutional buyers.
Prepared weekly sales reports and monthly Performance report.
Oversees pricing, quotations, and contract negotiations to ensure competitiveness while protecting profit margins.

Served in the National Youth Service Corps for the 2022–2023 service year as part of mandatory national youth service.

Completed a Higher National Diploma in Computer Science at Kwara State Polytechnic, focusing on advanced practical and theoretical computer science topics.

Completed a National Diploma in Computer Science at Kwara State Polytechnic, covering foundational computer science principles and applications.