Open to opportunities

Ian North

@iannorth3

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Staff software engineer specializing in scalable, secure cloud systems.

United States

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What I'm looking for

I seek engineering roles building scalable, secure cloud systems with strong observability, cross-functional collaboration, and opportunities to mentor and drive architectural direction.

I am a Staff Software Engineer with deep experience designing and operating high-throughput, secure, cloud-native systems across consumer and enterprise products. I have led cross-functional teams to deliver integrations, personalization, and real-time systems that scale to millions of users.

At companies including Uber, Zoom, Poshmark, and Wheel I architected microservices, event-driven platforms, and ML pipelines using technologies such as Java, Go, Python, Node.js, Kafka, Kubernetes, and AWS/GCP, delivering measurable improvements in latency, uptime, and cost.

I prioritize reliability, security, and maintainability—implementing HIPAA and PCI-DSS controls, observability with Prometheus/Grafana/Datadog, and automated CI/CD—to drive operational excellence and rapid delivery.

Experience

Work history, roles, and key accomplishments

Current

Senior Software Engineer

Current

Wheel

May 2025 - Present (1 year 1 month)

Spearheaded end-to-end Amazon Pharmacy API integration using Redis, AWS Lambda, and Kafka, reducing prescription fulfillment time by 30% and improving response times by 40% while ensuring HIPAA compliance and 99.95% uptime.

Python AWS Lambda Kafka Redis HIPAA OAuth 2.0 Microservices

Staff Engineer

Uber

Jun 2023 - May 2025 (1 year 11 months)

Orchestrated event-driven backend systems and robotaxi dispatch using Java, Go, Kubernetes and Kafka, scaling throughput 40% to support 10M+ daily rides and reducing per-mile costs by 20% with a 97% on-time autonomous ride rate.

Java Go Kubernetes Kafka AWS GCP Event Driven Architecture Machine Learning

Senior Software Engineer

Uber Eats

Jan 2020 - May 2023 (3 years 4 months)

Developed and scaled backend services with Node.js, Java, and GraphQL to support 6M+ daily transactions, improving merchant integration times by 20% and increasing transaction throughput by 30% while maintaining 99.99% uptime.

Node Java GraphQL REST APIs OAuth 2.0 PCI DSS Monitoring

Senior Software Engineer

Zoom

Jul 2017 - Oct 2019 (2 years 3 months)

Rebuilt Zoom's web conferencing client with React, WebRTC, and WebAssembly and implemented backend services in Node.js and Go to improve meeting join times and reduce call routing latency by 25%.

React WebRTC WebAssembly Node Go SIP Prometheus Grafana

Full Stack Engineer

Poshmark

Sep 2012 - Jun 2017 (4 years 9 months)

Built real-time buyer-seller chat and notification systems with Node.js, React, and WebSockets, optimized PostgreSQL/MongoDB queries and Redis caching to improve scalability and reduced time-to-market by 30% via CI/CD automation.

Node React WebSockets PostgreSQL MongoDB Redis CI CD Jenkins

Education

Degrees, certifications, and relevant coursework

The University of Texas at Austin

Bachelor of Science, Computer Science

2008 - 2012

Completed a Bachelor's degree in Computer Science with coursework and projects focused on software engineering, distributed systems, and web development.