Hrithik Maurya

I’m a results-oriented management professional blending Sales & Operations Management with a Computer Science & Engineering development mindset. I focus on driving sustainable revenue growth, optimizing P&L performance, and improving customer acquisition and retention.

At Zolostays, I manage end-to-end operations and strategic sales for a high-value cluster portfolio worth ₹10 Cr annually. I directly drive local P&L performance, financial forecasting, and cluster-level sales methodologies to achieve aggressive growth targets.

I’m hands-on with operational excellence—supervising daily support operations using CRM platforms and Zendesk. By engineering a weekly customer review framework, I generated a 10% surge in occupancy within two months, and with feedback-driven retention efforts I reduced customer churn by 15% while accelerating NPS performance.

Previously, as an Associate Product Manager at Tech Inject LLP, I aligned product feature roadmaps with market opportunities and shopper insights. I engineered conversion marketing features to optimize digital acquisition funnels, improve conversion rates, lower user acquisition costs, and coordinate with Tech, Design, and Sales for timely enterprise updates.