Open to opportunities

Aditya Raj

@adityaraj1302

Management trainee focused on client engagement, operations coordination, and measurable customer satisfaction improvements.

India

Message

What I'm looking for

I’m looking for a role where I can own client engagement and onboarding, collaborate across teams, and improve conversion and satisfaction metrics through smart coordination and clear communication in a fast-paced environment.

I’m a BBA graduate and with experience in customer relationship management, operations coordination, and client engagement. I bring strong communication and problem-solving skills.

I also assisted with operational initiatives and worked toward meeting daily targets, while acquiring new corporate clients through regular B2B visits to support business expansion.

Experience

Work history, roles, and key accomplishments

Management Trainee

Zolo Stays

Mar 2024 - Oct 2025 (1 year 7 months)

Handled client inquiries using in-depth product knowledge and provided tailored solutions to improve conversion rates and customer satisfaction. Coordinated with sales, marketing, operations, and customer support to support onboarding, resolve issues, and reduce escalation turnaround time.

Product Knowledge Tailored Solutions Customer Onboarding Operations Coordination Escalation Turnaround Time Reduction