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Hossain AhmedHA
Open to opportunities

Hossain Ahmed

@hossainahmed1

Experienced Centre Manager and Human Resources leader who improves customer experience and operational performance.

Bangladesh
Message

What I'm looking for

I’m looking for a role where I can lead operations and people with strong communication, data-driven thinking, and customer-first focus—growing responsibilities in Centre/HR leadership while delivering measurable improvements through Agile ways of working.

I bring nine years of experience across Customer Support, Shift management, and Human Resources, working in diverse locations including Malaysia and Bangladesh. I started as a Customer Support Executive, then was promoted to Shift manager.

At Staff Asia Ltd., I served as a Centre Manager and Deputy Chief Human Resources Officer, leading people and operations through changing demands. My background also includes roles as a Junior Project Coordinator and Virtual Assistant, strengthening my ability to adapt quickly.

I hold an MBA with a major in Finance and Banking and have built credibility through certificates in customer experience, presenting data, business communications, leadership, Agile project management, and AI for beginners. I’m motivated to create efficient, people-focused operations and deliver measurable results.

Experience

Work history, roles, and key accomplishments

Staff Asia LTD logoSL

Centre Manager & Deputy Chief HR

Staff Asia LTD

Jan 2019 - Oct 2024 (5 years 9 months)

I began my journey at Staff Asia LTD as a Customer Support Executive and was subsequently promoted to Shift manager. I later served in the Human Resource Department as a Deputy Chief Human Resources Officer & Centre Manager.

SJ Innovation LLC logoSL

Junior Project Coordinator

SJ Innovation LLC

Sep 2018 - Dec 2018 (3 months)

N/A..................

Staff India logoSI

Virtual Assistant

Staff India

Oct 2017 - Aug 2018 (10 months)

N/A..................

Education

Degrees, certifications, and relevant coursework

MU

Metropolitan University

Master of Business Administration, Finance & Banking

Completed a Master of Business Administration with a major in Finance & Banking.

MU

Metropolitan University

Bachelor of Business Administration, Finance & Banking

Completed a Bachelor of Business Administration with a major in Finance & Banking.

Tech stack

Software and tools used professionally

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