Raju Ahamed Shohan
@rajuahamedshohan
Organized BBA professional with remote HR, customer service, and commercial experience seeking responsible roles.
What I'm looking for
I am an organized, hardworking BBA graduate with practical experience across HR, customer service, and commercial operations, gained in both on-site and remote roles.
I served as Head of HR (remote) and currently work as a Customer Service Representative (live chat support), and previously held commercial and officer roles in manufacturing and apparel companies, plus a bank internship.
My certifications include AutoCAD (NYTA), IELTS (IDP), and a Diploma in Interior Design, and I am proficient in Microsoft Office, Outlook, ERP software, AutoCAD, data analysis, and virtual assistant tools.
I bring strong communication, collaboration, problem-solving, hiring, time management and remote-work skills, and seek to apply these to contribute to an organization's success while continuing professional growth.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Live Chat Support
Nov 2024 - Present (1 year)
Provide remote live-chat customer support for a software company, resolving user issues and maintaining high customer satisfaction since November 2024.
Head of HR
Property Finance Choices
Dec 2024 - Mar 2025 (3 months)
Led HR operations remotely for a UK-based property finance firm, managing recruitment, onboarding, and employee relations across distributed teams during a three-month contract.
Commercial Assistant
Intimate Apparels BD Ltd.
Sep 2022 - Feb 2023 (5 months)
Supported commercial operations in garment manufacturing at KEPZ, assisting procurement, supplier coordination, and commercial documentation to streamline production workflows.
Officer
Xin Chang Shoes BD Pvt Ltd.
Dec 2020 - Sep 2022 (1 year 9 months)
Managed operational tasks at KEPZ including data entry, inventory support and coordination between production and administration from 2020 to 2022.
Intern
Mutual Trust Bank Ltd.
Jul 2019 - Oct 2019 (3 months)
Completed a three-month banking internship supporting branch operations, customer service, and basic financial documentation at KEPZ.
Education
Degrees, certifications, and relevant coursework
Southern University Bangladesh
Bachelor of Business Administration, Business Administration
Grade: CGPA 2.91
Completed Bachelor of Business Administration with a CGPA of 2.91.
Barrister Sultan Ahamed Chowdhury Degree College
Higher School Certificate, General/Pre-university
Grade: CGPA 3.60
Completed Higher School Certificate with a CGPA of 3.60.
Unknown (Diploma in Interior Design)
Diploma in Interior Design, Interior Design
Completed a diploma program in Interior Design.
Patenga High School
Secondary School Certificate, General/Secondary Education
Grade: CGPA 3.44
Completed Secondary School Certificate with a CGPA of 3.44.
NYTA (National Youth Training Academy)
Certification, AutoCAD / Technical Drawing
Completed AutoCAD certification.
IDP / IELTS
IELTS Certification, English Language
Attained IELTS certification.
Availability
Location
Authorized to work in
Job categories
Skills
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