Holly Lucille
@hollylucille
Customer-focused hospitality and sales professional with strong communication skills.
United StatesWhat I'm looking for
I am a customer-focused hospitality and sales professional with extensive front-desk, housekeeping, and retail experience. I consistently deliver dependable guest services and maintain operational standards in lodging and retail environments.
My background includes night audit and front-desk duties, handling check-ins/check-outs, cash handling, and maintaining a clean, welcoming lobby. I have experience with POS systems, Microsoft Excel, CRM software including Salesforce, and general technical support tasks.
I have 10+ years of customer service and cleaning/housekeeping experience, plus multi-year experience in outbound sales, telemarketing, and cold calling. I bring strong verbal communication, upselling, and merchandising skills to every role.
I hold a high school diploma, a current driver’s license, and CPR certification, and I am authorized to work in the U.S. I seek roles where I can apply my hospitality, customer service, and sales strengths to improve guest and customer experiences.
Experience
Work history, roles, and key accomplishments
Sales Associate
Dollar General
Sep 2023 - Apr 2025 (1 year 7 months)
Provided customer service, operated POS and performed stocking and merchandising duties, supporting store operations from Sept 2023 to Apr 2025.
Night Auditor / Front Desk Clerk
Holiday Inn Express and Suites
Mar 2023 - Sep 2023 (6 months)
Performed night audit and front desk duties including check-in/out, cash handling, email and phone communications, and maintained lobby cleanliness to ensure guest satisfaction.
Housekeeper
Holiday Inn Express and Suites
May 2022 - Sep 2023 (1 year 4 months)
Executed cleaning and room preparation tasks to maintain hotel standards and guest satisfaction during peak seasons from May 2022 to Sept 2023.
Customer Service Representative
Thomas L Cardella and Associates
Aug 2020 - Jun 2021 (10 months)
Handled inbound customer calls, conducted outbound sales cold calls, managed scheduling and used Microsoft Excel to support customer operations.
Front Desk Receptionist
Holiday Inn Express and Suites
Managed front desk reception duties including guest check-in/out, phone support, and lobby presentation to ensure efficient guest service.
Housekeeper
Premier Estates of Toledo
Performed residential and facility cleaning duties to maintain hygiene and presentation standards for residents and common areas.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Education
Completed a high school diploma with coursework supporting customer service and hospitality roles.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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