Ashley Riaz

Oversee daily hotel operations at Residence Inn Miamisburg, managing staff and front desk to ensure high guest satisfaction and operational standards.

Managed front desk operations, developed and delivered training programs, coordinated with housekeeping to improve room readiness, and produced daily occupancy and revenue reports.

Supervised front desk operations, ensured consistent guest service during check-in/check-out, trained staff, and managed daily front desk responsibilities.

Consistently met and exceeded sales quotas by delivering outstanding customer service, processing transactions, and performing store opening/closing duties.

High-performing sales agent who developed customer relationships, negotiated agreements, and served as a product subject-matter expert for security solutions.

Advised customers on beauty products, maintained deep product knowledge, and drove sales through personalized recommendations and upselling.

Coordinated front-end operations, managed transactions, and ensured efficient customer checkout and service.

Led the cashier team, managed cash procedures and transaction accuracy, and ensured high-quality customer service during peak periods.

Completed coursework in Business at the University of Cincinnati Clermont College from 2014 to February 2015.

Grade: Top 20%

Graduated from Amelia High School in July 2012, ranked in the top 20% of the class.