Open to opportunities

Janiyah Moten

@janiyahmoten

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Customer-focused hospitality and retail professional with strong organization and leadership skills.

United States

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What I'm looking for

I seek a customer-facing role in a friendly, team-oriented environment where I can use my front-desk, cash-handling, and organizational skills to support guests and grow professionally.

I am a customer-focused hospitality and retail professional with three years of in-person customer service experience, reliable leadership, and a strong work ethic. I consistently maintain welcoming front-of-house environments, manage transactions accurately, and keep workspaces organized and presentable.

I bring proven skills in front desk operations, cash handling, inventory and conflict management, and time management. I am committed to leveraging my service-oriented mindset and organizational strengths to support a team and deliver excellent guest and customer experiences.

Experience

Work history, roles, and key accomplishments

Hostess / Cashier

Denny's

May 2022 - Jun 2024 (2 years 1 month)

Provided in-person customer service, maintained a welcoming front area, and handled cashier duties to support daily restaurant operations over a two-year period.

Customer Service Conflict Management Time Management Communication

Front Desk Associate

Hilton Garden Inn

Aug 2023 - Dec 2023 (4 months)

Greeted guests, maintained a clean front desk and lobby, and managed guest interactions to ensure a positive hotel experience during a five-month tenure.

Customer Service Communication Computer Literacy Time Management

Retail Sales Associate

Old Navy

Jan 2021 - Sep 2023 (2 years 8 months)

Maintained store merchandising and inventory organization, ensured items were tagged and racks organized, and assisted customers to support sales goals for over two years.