Hiram Torres
@hiramtorres
I build automated fleet, facilities, and operational systems that improve compliance, visibility, and cost control.
Costa RicaWhat I'm looking for
I'm responsible for 80+ vehicles and $2M+ in fleet and facility assets across 13+ California sites for Reach Adult Development, Adult Vocational Services, and New Perspectives. I manage vehicle compliance, maintenance operations, vendors, budgets, capital proposals, and remote on-site teams.
I built fleet compliance, maintenance tracking, and reporting systems in Google Sheets and Apps Script, including automated alerts, work orders, lifecycle predictions, SOPs, checklists, and KPIs. I also developed cost and pricing models in Excel and support fleet renewal through lifecycle, valuation, and replacement analysis.
Previously at Galileo Capital, I automated payment-processing monitoring and data consolidation workflows with n8n, JavaScript, Python, and APIs, reducing manual processing time by 80% while maintaining 100% regulatory compliance. My background also includes supply chain operations, technical support, electronic billing implementations, and customer-facing exception resolution.
Experience
Work history, roles, and key accomplishments
Fleet and Facilities Maintenance Manager
Reach Adult Development, Inc.
May 2026 - Present (4 months)
Managed a fleet of 80+ vehicles and $2M+ in assets across 13+ sites, ensuring full compliance with California DMV regulations. Built automated tracking systems and led facilities maintenance, vendor management, and capital project proposals.
Business Analyst
Galileo Capital
Jan 2024 - Aug 2025 (1 year 7 months)
Root caused operational disruptions in payment processing, maintaining 100% regulatory compliance. Developed automated monitoring systems that reduced processing time by 80% and created performance dashboards for management.
Resolved supply chain and operational exceptions across multiple channels, consistently meeting SLA and accuracy standards. Analyzed performance trends and delivered insights for process improvement.
IT Support and Customer Service Agent
Sapiens Development
Jul 2019 - Feb 2020 (7 months)
Managed accounts with shipping, outsourcing, and healthcare clients during complex system integration projects. Tracked multiple concurrent implementations, ensuring on-time delivery and electronic billing compliance.
Account Executive
Sapiens Development
Feb 2019 - Jul 2019 (5 months)
Led end-to-end implementation of an electronic billing system across supply chain systems for 3 client companies. Coordinated inventory, IT infrastructure, and supplier relationships for a 150+ employee company across 9 branches.
Education
Degrees, certifications, and relevant coursework
University of Costa Rica
Bachelor's Degree, Business Administration
Pursued higher education in Costa Rica, focusing on business and technology-related fields.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Salary expectations
Job categories
Skills
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