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Hinal Gala

@hinalgala

Order & Invoice processing specialist with e-commerce experience and strong QuickBooks skills.

India
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What I'm looking for

I am looking for Operations, E-commerce, Invoice Processing, Administrative or Office Assistant roles.

I am an order processing specialist with over three years of experience handling sales orders, invoices, customer statements, inventory adjustments and inbound customer calls using QuickBooks and Google Sheets. I have run my own online clothing business, built social media presence, created engaging content, and developed hands-on customer service and community engagement skills.

I bring attention to detail, confidentiality, and fast learning to operations roles, supported by practical experience generating invoice in QuickBooks, basic Zendesk knowledge, and certifications including a Diploma in Microsoft Office and CCS. I seek to apply my operational and e-commerce background to roles that value accuracy, customer focus, and continuous improvement.

Experience

Work history, roles, and key accomplishments

AC

Faculty / Tutor

Aptech Computers

Apr 2012 - Jun 2012 (2 months)

Taught basics of MS Office and FrontPage, guided newcomers on courses and admissions, and maintained attendance and student data records during a summer program.

Education

Degrees, certifications, and relevant coursework

CC

COMFEST / N.B. Mehta College

Non-degree, General College Activities

2014 - 2014

Activities and societies: Event participation; guidance on courses, admissions, and attendance management.

Participated in COMFEST event at N.B. Mehta College in 2014 and assisted with student guidance and administrative tasks.

AU

Aptech Computers, Umbergaon

Certificate, Computer Applications

2012 - 2012

Activities and societies: Taught MS Office & FrontPage; guided newcomers about courses and admissions.

Completed short-term training and volunteered teaching basics of MS Office and FrontPage at Aptech Computers.

NB

N.B. Mehta College, Bordi

Bachelor of Commerce, Commerce

2016 -

Completed Bachelor of Commerce (B.Com) studies at N.B. Mehta College in Bordi.

UP

Unspecified - Diploma programs

Diploma / Certificate, Computer Skills

2010 - 2012

Activities and societies: Training in Word, Excel, PowerPoint, FrontPage, and internet skills.

Completed diploma in Microsoft Office (2010) and CCS/Certificate in Computer System (2012).

Tech stack

Software and tools used professionally

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Hinal Gala - Order Processing Specialist - Babco Foods International LLC | Himalayas