Looking for a job

Kajal Sain

@kajalsain

E-commerce operations and customer support professional handling order processing, customer queries, and delivery follow-ups.

India

Message

What I'm looking for

I’m looking for remote or freelance work with flexible hours and preferably long-term support. I’m available to help with e-commerce operations, customer support, order processing, and logistics follow-up.

I’ve supported day-to-day backend operations and customer support, handling order confirmation, verification, and status updates. I respond to customer queries through phone, chat, and email, and keep order records accurate.

I coordinate with logistics and internal teams to track shipments and follow up on delivery issues and pending orders. I’m available for remote or freelance work, including e-commerce order management, virtual assistance, and spreadsheet tasks.

Experience

Work history, roles, and key accomplishments

Backend Operations & Customer Support Professional

Freelance

Managed day-to-day backend activities involving customer orders, order confirmation, verification, and status updates. Coordinated with logistics and delivery teams to track shipments and resolve delivery issues.

Customer Support Order Management Logistics Coordination Data Entry Google Sheets Excel Team Coordination Remote Work