Hillary Hines
@hillaryhines
Physician and digital-health specialist optimizing EHR workflows and user interfaces for healthcare impact.
JamaicaWhat I'm looking for
I am a physician-turned-digital-health specialist with 7+ years translating clinical and operational needs into efficient, user-centered digital workflows. I led Jamaica’s first national EHR implementation across 13 facilities and 4,000 clinicians, achieving over 90% adoption within 18 months and establishing continuity of care between primary and hospital services.
I design and configure EMR/EHR templates, forms, and automated processes, run validation testing, and develop training curricula and SOPs for large-scale rollouts. I combine clinical experience in general medicine and psychiatry with skills in UI configuration, iterative design, and stakeholder management to simplify behavioral-health and care-delivery systems and improve staff and patient experience.
Experience
Work history, roles, and key accomplishments
Electronic Health Record Implementation Lead
Ministry of Health & Wellness
Dec 2024 - Present (1 year 6 months)
Led configuration and optimisation of Jamaica’s first public-sector EHR across 13 facilities, achieving >90% clinician adoption in 18 months and impacting 300K+ patients through integrated continuity of care.
User Interface Configuration Specialist
Ministry of Health & Wellness
Dec 2022 - Dec 2024 (2 years)
Configured and customised digital workflows, replacing 100+ paper processes within the national EHR and trained 4,000+ clinical users and 100+ support specialists to standardise adoption across regions.
User Interface Designer & Consultant
Dream In Color
Jan 2021 - Dec 2023 (2 years 11 months)
Built and tested digital-health products for US/UK clients, translating clinical requirements into wireframes, prototypes, and validated configurations for health-tech start-ups.
Medical Doctor
Ministry of Health & Wellness
Jan 2016 - Dec 2020 (4 years 11 months)
Delivered patient-centred care across psychiatry, internal medicine, surgery and emergency medicine, informing deep expertise in behavioural-health workflows and care-delivery systems.
Education
Degrees, certifications, and relevant coursework
University of the West Indies
Doctor of Medicine (MBBS), Medicine
Completed a Doctor of Medicine (MBBS) degree with clinical training across general medicine and psychiatry.
Georgia Institute of Technology
Certificate in User Interface Design, User Interface Design
Completed a certificate program in User Interface Design focused on human-centred design and interface prototyping.
Availability
Location
JamaicaAuthorized to work in
Job categories
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