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Hillary Hines

@hillaryhines

Physician and digital-health specialist optimizing EHR workflows and user interfaces for healthcare impact.

Jamaica
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What I'm looking for

I seek roles where I can lead EHR configuration and UI design, drive user adoption, and improve healthcare workflows through collaborative, data-driven innovation.

I am a physician-turned-digital-health specialist with 7+ years translating clinical and operational needs into efficient, user-centered digital workflows. I led Jamaica’s first national EHR implementation across 13 facilities and 4,000 clinicians, achieving over 90% adoption within 18 months and establishing continuity of care between primary and hospital services.

I design and configure EMR/EHR templates, forms, and automated processes, run validation testing, and develop training curricula and SOPs for large-scale rollouts. I combine clinical experience in general medicine and psychiatry with skills in UI configuration, iterative design, and stakeholder management to simplify behavioral-health and care-delivery systems and improve staff and patient experience.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of the West Indies logoUI

University of the West Indies

Doctor of Medicine (MBBS), Medicine

Completed a Doctor of Medicine (MBBS) degree with clinical training across general medicine and psychiatry.

Georgia Institute of Technology logoGT

Georgia Institute of Technology

Certificate in User Interface Design, User Interface Design

Completed a certificate program in User Interface Design focused on human-centred design and interface prototyping.

Tech stack

Software and tools used professionally

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Hillary Hines - Electronic Health Record Implementation Lead - Ministry of Health & Wellness | Himalayas