Open to opportunities

Mikhail Grant

@mikhailgrant

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Experienced manager driving business transformation and process improvement.

Jamaica

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What I'm looking for

I am looking for opportunities that allow me to drive transformation and innovation in a collaborative environment.

I am an accomplished IT professional with a strong background in business transformation and process improvement. Currently, I serve as the Manager of Business Transformation at VM Group, where I lead initiatives that significantly enhance operational efficiency and align with business objectives. My role involves managing a portfolio of process improvement initiatives, mentoring staff, and overseeing recruitment and performance assessments. I am dedicated to fostering a culture of continuous improvement and professional development within my team.

Previously, I worked as a Digital Transformation Officer at VM Group, where I designed and implemented in-house solutions that improved team engagement and productivity. My experience also includes serving as a Senior Application Engineer at Digicel Group, where I led a team in developing and testing business processes. I am passionate about leveraging technology to drive business success and am committed to delivering high-quality, documented solutions that meet organizational goals.

Experience

Work history, roles, and key accomplishments

Manager Business Transformation

VM Group

May 2023 - Mar 2025 (1 year 10 months)

Led process improvement initiatives to enhance operational efficiency and align solutions with business objectives. Managed a portfolio of initiatives, developed staff, and oversaw recruitment and performance assessments. Responsible for budget management and reporting.

Process Optimization Project Management Agile Vendor Management SharePoint Power Automate Database Management

Digital Transformation Officer

VM Group

Jun 2021 - May 2023 (1 year 11 months)

Designed and implemented in-house solutions to improve team engagement and productivity. Optimized internal processes and collaborated with system providers for effective integration. Assisted in budget planning and provided business intelligence through reporting solutions.

Process Improvement Business Intelligence System Integration Stakeholder Engagement Reporting Project Management Agile

Senior Application Engineer

Digicel Group

Jul 2018 - Apr 2021 (2 years 9 months)

Led a team in developing and implementing business processes and solutions. Conducted performance reviews and workload distribution. Managed projects related to postpaid billing systems and reconciled revenue discrepancies.

Team Leadership Business Process Performance Reviews Project Management Application Development Testing Billing

Application Engineer

Digicel Group

Nov 2016 - Nov 2017 (1 year)

Worked on developing and testing applications, contributing to various engineering projects. Collaborated with team members to ensure project goals were met and provided technical support.

Application Development Testing Technical Support Software Development Problem Solving Teamwork Communication Documentation engineering collaboration

Education

Degrees, certifications, and relevant coursework

University of Technology

Bachelor of Science, Computing

BSc in Computing with a major in IT and a minor in Enterprise Computing. The program focused on developing skills in computing and information technology, preparing graduates for various roles in the IT industry.