At Accedo Technologies, I worked as an Agente Bilingüe Atención al Cliente, supporting Target customers by phone, email, and chat. I assisted with questions about products, orders, and returns.
For Target.com, I resolved customer issues, kept accurate interaction records, and participated in process improvements to support better service.
On the Target RedCard account, I assisted customers with card applications and activation, shared information about benefits and promotions, and updated account details.
I also completed RGS – Target and Target.Com Guest Services new-hire training. I speak Spanish natively and have intermediate English and French.
