Edwin Castro

I am a passionate customer service representative with extensive experience in providing exceptional support across various platforms. My journey began at Accedo Technologies, where I honed my skills in customer care, sales, and retention. I have a proven track record of assisting customers through voice and chat, ensuring their needs are met efficiently and effectively.

At Foundever, I further developed my expertise in customer care, billing, and technical support while working with notable clients like Breezeline and Starbucks. My commitment to delivering high-quality service motivates me to continuously improve and guide others in the field. I am eager to leverage my skills in a dynamic environment that fosters personal and professional growth.