Hilary Lambika
@hilarylambika
Sales and business development professional with 8 years growing revenue through key accounts, negotiation, and data-driven insights.
ZimbabweWhat I'm looking for
I’m a strategic sales and business development professional with 8 years of experience building revenue across competitive markets. I expand key account portfolios, revive dormant business relationships, and improve profitability through negotiation and relationship management.
In my current role as Sales Coordinator - Key Accounts, I focus on acquiring new business and recovering lost dormant accounts, while keeping pipeline accurate in Salesforce CRM. I manage a portfolio of over 100 key accounts across Zimbabwe and use Tableau, Power BI, and Microsoft Excel to design weekly dashboards that improve forecast accuracy and support proactive client engagement.
Previously, at Unlimited Procurement Private Limited trading as Dratel, I progressed through Sales Representative, Sales & Marketing Officer, and Business Development & Operations Manager roles. I negotiated with suppliers, reduced product landing costs, improved profit margins, and strengthened cash flow by tightening supplier payment terms, while mentoring junior interns and training teams to improve merchandising, negotiation, and customer engagement.
Experience
Work history, roles, and key accomplishments
Sales Coordinator (Key Accounts)
Bureau Veritas Zimbabwe
Jul 2024 - Present (2 years)
Manage and grow a portfolio of 100+ key accounts across Zimbabwe by acquiring new business, recovering dormant accounts, and supporting the sales team with reporting and market insights. Use Salesforce and analytics tools to track opportunities, produce dashboards, and improve customer enquiry response times.
Business Development & Ops Manager
Unlimited Procurement Private Limited (Dratel)
Feb 2023 - Mar 2024 (1 year 1 month)
Developed and implemented sales and marketing strategies while presenting business reviews to senior management and monitoring operational costs and profit margins. Managed supplier relationships and negotiated pricing and payment terms to improve profitability and cash flow.
Sales & Marketing Officer
Unlimited Procurement Private Limited (Dratel)
Jan 2021 - Jan 2023 (2 years)
Expanded key accounts through prospecting and relationship management, developing pricing models and product differentiation strategies to meet profitability targets. Trained the sales team in merchandising, negotiation, and customer engagement.
Sales Representative
Unlimited Procurement Private Limited (Dratel)
Apr 2018 - Aug 2019 (1 year 4 months)
Managed retail store order fulfillment and account activities, including invoicing, credit notes, debtor records, and coordinating debt collection. Supported product launches and executed social media and market research activities.
Merchandiser
Unlimited Procurement Private Limited (Dratel)
Feb 2017 - Apr 2018 (1 year 2 months)
Coordinated with store managers and buyers on product placement, returns, and product availability, while planning promotional activities and pricing changes. Strengthened repeat customer relationships through merchandising and corporate branding initiatives.
Education
Degrees, certifications, and relevant coursework
Great Zimbabwe University
Bachelor of Commerce (Honours), Business Management
Grade: Upper Second Class
Earned a Bachelor of Commerce Honours Degree in Business Management at Great Zimbabwe University, graduating with an Upper Second Class.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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