Bushra Muneeb

I’m a motivated and customer-focused Customer Service Representative (CSR) with strong communication and problem-solving skills. I handle customer queries professionally, providing accurate information while maintaining a positive, professional attitude.

From 2022 to 2024, I handled customer inquiries through calls and messages, resolved issues quickly, and ensured customer satisfaction. I also maintained customer records and updated data in the system, working with my team to achieve service goals and company targets.

Before that, I worked as a Data entry operator (2021 to 2022), entering and updating data with high accuracy. I maintained records, organized digital files, checked and verified information before submitting reports, and managed documentation efficiently.

I bring strong attention to detail, dependable typing and documentation, and solid basic computer skills. I’m comfortable working in a fast-paced environment while building strong customer relationships through clear communication and reliable support.