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Hiba Abou Haykal

@hibaabouhaykal

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Experienced HR professional with expertise in employee relations and training.

Lebanon

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What I'm looking for

I am looking for a role that fosters growth, values employee engagement, and promotes a positive workplace culture.

As a dedicated Human Resources professional with over a decade of experience, I have honed my skills in recruitment, employee relations, and training. My journey has taken me through various roles, including HR Coordinator and Officer, where I have successfully developed and implemented HR policies that align with labor laws and enhance employee engagement.

Currently, I serve as the Human Resources Coordinator at Hand: Human Aid and Development, where I lead recruitment processes, facilitate onboarding, and monitor HR team objectives. My commitment to fostering a positive work environment is evident in my previous roles, where I have managed employee satisfaction surveys and implemented feedback mechanisms to enhance workplace culture.

With a strong academic background, including a PhD in Sociology focused on Leadership and Human Resources Management, I am passionate about driving organizational success through effective HR practices. I am fluent in Arabic, English, and Portuguese, which allows me to communicate effectively in diverse environments.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Coordinator

Current

Hand: Human Aid and Development

Feb 2025 - Present (5 months)

Assisted in developing and implementing HR policies and procedures in line with labor laws. Supported recruitment processes and ensured proper documentation.

HR Policies Recruitment Documentation Payroll Administration Labor Law Employee Engagement Onboarding

Current

Digital Corridor Country Program Manager

Current

Techfugees

Dec 2021 - Present (3 years 7 months)

Designed curriculum and managed recruitment and training programs for the Digital Corridor. Supported fundraising and financial reporting, ensuring smooth onboarding and program implementation.

Curriculum Design Recruitment Fundraising Financial Reporting Onboarding Implementation Project Management

Current

Library Technical Trainer

Current

Lebanese University

May 2010 - Present (15 years 2 months)

Provided IT-based training for library systems as part of the Library Horizon Computerizing Project. Managed cataloging and classification of resources to ensure efficient library operations.

IT Training Classification Data Management Technical Support

Human Resources Officer

Association Nabad for Development

Mar 2024 - Present (1 year 4 months)

Led recruitment processes and maintained HR files, ensuring all documentation was accurate and compliant. Tracked employee contract dates and leave records, and managed personnel documentation.

Recruitment Contract Management Compliance

Human Resources Officer

House of Peace

Mar 2022 - Present (3 years 4 months)

Developed HR policies and ensured a positive work environment, overseeing weekly procedures and staff performance. Managed recruitment, payroll, and compliance with labor laws.

HR Policies Performance Management Conflict Resolution Recruitment Payroll Labor Law

Employee Relations Specialist

Arcenciel

Mar 2019 - Present (6 years 4 months)

Promoted active listening initiatives within the HR department to improve communication and employee satisfaction. Monitored and addressed employee welfare and complaints, and managed interdepartmental coordination.

Employee Relations Public Relations

HR Administrator

Arcenciel

Aug 2016 - Present (8 years 11 months)

Managed HR records, payroll, and employee benefits, ensuring accuracy and compliance. Conducted job candidate screenings and interviews, and handled recruitment and orientation processes.

Payroll Employer Benefits Employee Screening Interviewing Recruitment

Psycho-Social Program Coordinator

Basmeh w Zeitooneh NGO

Oct 2015 - Present (9 years 9 months)

Developed and implemented psychosocial support programs for beneficiaries. Provided technical guidance and staff training to ensure effective program delivery.

Program Development Implementation Staff Training NGO Operations

Education Officer

Amel Association International

Nov 2012 - Present (12 years 8 months)

Organized educational and outreach activities to support community development. Managed project databases and reporting, ensuring accurate data collection and dissemination.

Outreach Reporting Community Development Project Coordination

Education

Degrees, certifications, and relevant coursework

Coach Master Academy

Associate Certified Coach, Transformative Coaching

Completed a certification program in Transformative Coaching. Developed skills in coaching methodologies and practices.

Fundação Armando Alvares Penteado (FAAP)

Master's in Human Resource Administration, Human Resource Administration

Undertook a master's program specializing in Human Resource Administration. Gained comprehensive knowledge in HR management principles and practices.

Omar Al Mokhtar Educational Center

High School Diploma, General Studies

Obtained a High School Diploma, completing secondary education. Developed foundational academic skills across various subjects.

Université Saint-Joseph de Beyrouth (USJ)

PhD in Sociology, Sociology – Leadership and Human Resources Management

Pursued a doctoral degree focusing on Leadership and Human Resources Management. Engaged in advanced research and study within the field of sociology.

Lebanese University

BA in Information and Libraries Management, Information and Libraries Management

Completed a Bachelor of Arts degree focused on Information and Libraries Management. Acquired foundational knowledge in library science and information systems.