At Watu Credit Limited (Watu Simu), I manage relationships across 80+ dealership accounts and points of sale. I exceed monthly sales and revenue targets, driving 8,000+ asset sales per month while supporting portfolio quality and repayment performance.
I also support dealers and customers in the field, coordinating after-sales cases, repairs and device swaps with internal teams. I train dealer and partner staff on products, financing policies and compliant sales practices.
As a Retail Administrator at Watu Credit Limited, I handled 300+ daily client interactions and achieved 95% customer satisfaction. I maintained CRM records, supported branch financial administration and coordinated a team of 40+ staff.
Earlier, as an Asset Finance Officer at Watu Credit Limited, I managed customer accounts and made 200+ proactive follow-up calls daily. At 4G Capital Limited, I assessed loan applications and maintained a 95% loan collection rate through repayment follow-up and customer education.
