VINCENT OTHIGO

Grew and retained transaction, current and savings accounts while managing business loans portfolio and asset-liability book growth; drove digital product adoption and cross-sold bank products to meet targets.

Led sales teams across Kisumu, Migori and Homa Bay, monitored PAR and NPLs, coordinated sales activations and coaching, and managed client loan portfolios to ensure timely processing, disbursement and repayment.

Maintained client relationships, booked and verified loans, monitored delinquent accounts and coordinated daily sales team activities to regularize arrears and protect portfolio quality.

Planned and executed sales and cross-selling events, enhanced customer relationships, and evaluated MSME and consumer loan portfolios to support approvals and timely disbursements.

Handled sales and marketing responsibilities, followed up on receivables, and managed debtor accounts and credit control processes to improve collections.

Pursuing Bachelor of Commerce (Finance option) with focus on finance and portfolio management.

Completed a Diploma in Business Management covering credit portfolio management and loan processing.

Activities and societies: Bookshop assistant; printing and distance learning assistant

Worked in university bookshop and printing/distance learning departments during studies, gaining administrative and sales experience.

Completed certificate in computer application and business-related short courses.