Hervé Amory

I am a dedicated customer service representative with experience in providing exceptional support in both English and French. My recent roles at betPawa and Call Centre International have honed my ability to manage high volumes of inquiries while maintaining professionalism and customer satisfaction. I thrive in fast-paced environments and am adept at resolving issues efficiently.

Prior to my customer service career, I completed an internship at Rwanda Energy Group, where I gained valuable insights into project management and engineering processes. My educational background in Electrical Engineering from Anhui University of Technology has equipped me with a strong technical foundation, which I leverage to understand customer needs better and provide tailored solutions.