Herson Ramos

I am a customer service and sales professional with hands-on experience in inbound and outbound support, appointment setting, and lead qualification. I consistently deliver organized, detail-oriented service while managing calendars and client accounts.

Throughout roles at Central TV and Internet, The Office Gurus Solution, and Dedicated People, I conducted cold and warm calling, handled multichannel customer inquiries, and provided technical troubleshooting and escalation when needed.

I am a team player who values proactive communication, accuracy, and exceptional customer experiences, and I seek opportunities to apply my problem-solving skills in a client-facing role.