Jamilex Cruz

I am a responsible and hardworking individual with a strong commitment to delivering high-quality results. My experience as a Customer Service Agent at Ready Call Center has equipped me with the skills necessary to handle high-pressure situations while maintaining professionalism and composure. I approach every task with passion and a proactive attitude, ensuring that I consistently meet and exceed service standards.

In my role, I managed an average of 60+ calls daily, demonstrating my ability to multitask effectively while retrieving and processing necessary information. I pride myself on my active listening skills and adaptability, which have allowed me to resolve customer issues assertively and courteously. My dedication to customer satisfaction drives me to complete calls efficiently, balancing speed with quality service.