Open to opportunities

Henry Ssekibo

@henryssekibo

I am an IT Support and Digital Transformation Specialist delivering automation, cloud-native apps, and data-driven insights.

Uganda

Message

What I'm looking for

I seek a role driving digital transformation and automation, building cloud-native and data-driven systems. I value collaborative teams, opportunities to lead technical projects, continuous learning, and measurable impact on reliability and efficiency.

I am an innovative IT professional with over 5 years of experience in IT support, business process automation, and software development. I specialize in building scalable systems using .NET, C#, Next.js, Prisma, and Power BI to drive digital transformation and measurable improvements.

At Minet Uganda I designed automated insurance workflows, built .NET Worker Services for notifications, created executive Power BI dashboards, and migrated legacy systems to Windows Server 2019, improving infrastructure reliability by 30%. I also developed enterprise systems including a HIMS and an Employee Assistance Program portal, and I thrive on improving operational efficiency through automation and data-driven insights.

Experience

Work history, roles, and key accomplishments

Current

Digital Transformation Specialist

Current

Minet Uganda

May 2023 - Present (2 years 4 months)

Designed and automated insurance workflows and built a .NET Worker Service notification system, improving infrastructure reliability by 30% and enabling scheduled templated communications. Created Power BI executive dashboards and REST APIs for service availability tracking to drive data-driven decisions.

C#).NET Power BI REST APIs Hyper V Worker Services PowerShell Azure

IT Support Specialist

Minet Uganda

Apr 2021 - May 2023 (2 years 1 month)

Provided Tier 2/3 support and led infrastructure upgrades, administering Office 365 and automating backups and patching cycles to improve uptime and user satisfaction. Managed Hyper-V environments and system health checks to maintain operational continuity.

Office 365 Hyper V Server Patching System Administration Monitoring Troubleshooting

Software Developer & IT Support

Next Micro Solutions Limited

Jan 2020 - Sep 2021 (1 year 8 months)

Built a full-featured Health Information Management System with integrated payment gateways and supported enterprise deployment, training staff and leading QA cycles. Contributed backend feature development in .NET and coordinated daily stand-ups to deliver product updates.

C#).NET SQL Server Payment Gateways REST APIs Technical Training