Open to opportunities

Henry Lau

@henrylau

Message

Experienced Localization Project Manager with a focus on quality and efficiency.

United States

Message

What I'm looking for

I seek a dynamic role where I can leverage my localization expertise to drive quality and efficiency in global projects.

I am a dedicated Localization Project Manager with extensive experience in managing localization processes across various industries, including technology and healthcare. My career spans over a decade, during which I have successfully led localization projects for renowned companies such as Abbott, Facebook, and Microsoft. I excel in optimizing workflows, ensuring high-quality translations, and fostering strong relationships with stakeholders and vendors.

Throughout my career, I have developed a keen ability to identify opportunities for improvement in localization processes. I have implemented effective strategies that enhance quality while reducing costs. My technical proficiency with various localization tools, such as Smartling, SDL WorldServer, and Author-it, allows me to streamline project management and deliver results that meet industry standards. I am passionate about mentoring teams and sharing best practices to elevate the overall localization experience.

Experience

Work history, roles, and key accomplishments

Current

Localization Project Manager

Current

Abbott Inc

Jan 2022 - Present (3 years 5 months)

Managed localization requests from initiation to completion for the MDDL project team using Author-it. Provided actionable feedback to optimize localization processes and workflows, and developed comprehensive instructions for the team on various tools.

Localization Project Management Author It Acolad Translation System Vendor Management Process Optimization Quality Assurance

Localization Project Coordinator

Facebook Inc

Aug 2019 - Aug 2021 (2 years)

Managed localization requests end-to-end for the i18n team using FBT and FBCAT, ensuring localized material fit cultural and geopolitical contexts. Provided feedback to optimize localization processes and workflows, and created instructions for various tools.

Localization Project Coordination FBCAT CMS SRT Files Process Improvement

Localization Project Manager

Fedex Services

Mar 2018 - Mar 2019 (1 year)

Helped develop Machine Translation (MT) systems for localization use and utilized Smartling Localization process system to manage workflows for multiple projects and languages. Provided feedback for workflow improvement, cost savings, and quality enhancement.

Machine Translation Smartling Translation Localization TAUS Dynamic Quality Framework (DQF)Process Improvement Cost Optimization

Localization Project Manager

Amazon Corporate LLC

Jan 2016 - Dec 2017 (1 year 11 months)

Owned the US to China Machine Translation (MT) engine, responsible for training, rule writing, and quality reviews. Collaborated with offshore teams on Machine Translation Post Editing (MTPE) workflows and managed projects using SDL WorldServer.

Machine Translation SDL Worldserver SQL Excel Pivot Tables Troubleshooting Data Analysis Training

Localization Project Manager

Lionbridge Professional Translation & Localization Services

Jan 2014 - Jan 2016 (2 years)

Managed multiple localization projects and accounts throughout the localization life cycle using Lionbridge Translation Management Systems (TMS). Communicated with clients to resolve issues, troubleshot localization problems, and prepared handoff tasks.

Translation Management Systems Client Communication Troubleshooting Word Count Analysis Project Scoping Quote Generation

International Program Manager

Microsoft Corporation

Jan 2013 - Jan 2014 (1 year)

Owned localization releases for various Bing Global UI Intl team products, utilizing Microsoft Localization tools and infrastructure. Managed multiple projects simultaneously, releasing localization builds monthly for the BingAds Global team.

Localization MLP TFS Source Depot Loc Studio LEAF SharePoint)BingStamp XML Technical assistance LocStudio

Localization Project Manager

Philips Medical Systems

Mar 2010 - Jan 2013 (2 years 10 months)

Managed the localization process for Philips FR2, FRx, HS1, and FR3 Automatic External Defibrillators (AEDs) into over 20 languages. Collaborated with vendors and design teams to ensure accurate translations and tested language packs on actual devices.

Localization Medical Devices Vendor Management Language Pack Testing Voice Prompt Recording Quality Assurance

Localization Project Manager

Microsoft Corporation

Mar 2009 - Mar 2010 (1 year)

Processed localization files for Microsoft Office East Asian UI team applications and maintained EA builds. Monitored UI testing, managed localization bug resolution, and educated vendors on LocStudio and other localization tools for efficiency.