Open to opportunities

Heidi Brandt

@heidibrandt

Message

Experienced Senior Partner Account Manager in technology and B2B relations.

Denmark

Message

What I'm looking for

I am seeking a role that fosters innovation, encourages collaboration, and offers opportunities for professional growth in a dynamic environment.

I am a seasoned professional with extensive global experience in technology, SaaS, and payments sectors. My background in intelligence and cyber studies, combined with a drone pilot’s license, equips me with a unique perspective on complex technical integrations. I excel in cultivating and managing long-term B2B relationships, driving revenue growth, and optimizing engagement strategies.

Throughout my career, I have consistently demonstrated a results-driven approach, achieving significant revenue targets and enhancing collaborative efficiency. My role as a Senior Partner Account Manager at Planet Payment has allowed me to spearhead intricate collaborations, manage key partnerships, and oversee the implementation of cutting-edge technologies. I am recognized for my exceptional communication and negotiation skills, which have been pivotal in navigating technical challenges and fostering mutual understanding among partners.

Experience

Work history, roles, and key accomplishments

Current

Senior Partner Account Manager – Global

Current

Planet Payment

Jan 2022 - Present (3 years 5 months)

Spearheaded intricate collaborations with partners, performing as principal liaison to foster mutual understanding and strategic alignment. Navigated and resolved technical challenges, enhancing solutions to meet partner needs. Oversaw implementation of cutting-edge technologies, guiding partners through each stage of collaboration lifecycle.

Relationship Management Client Engagement Negotiation Jira Confluence

Senior Product Manager – Global

Planet Payment

Jan 2021 - Present (4 years 5 months)

Managed entire lifecycle of global dynamic currency conversion (DCC) products, from initial concept through to market launch and ongoing optimisation. Analysed market trends and data to identify opportunities for enhancement and guide strategic product roadmaps. Developed product strategies to align with evolving industry demands and customer needs.

Product Management Market Analysis Product Strategy Client Engagement Data Analysis Jira Confluence

Senior Relationship Manager – EU

Planet Payment

Jan 2020 - Present (5 years 5 months)

Cultivated and expanded enduring relationships with European partners and clients, emphasising on long-term engagement and value creation. Streamlined technical solutions to align with client needs and enhance overall satisfaction. Drove continuous improvement in service delivery by addressing technical challenges and rolling out tailored enhancements.

Relationship Management Client Engagement Technical Solutions Negotiation Account Management Salesforce Communication

Relationship Manager – Nordics/EU

Planet Payment

Jan 2018 - Present (7 years 5 months)

Managed key B2B relationships in Nordics region, focusing on building and sustaining long-term partnerships. Built strong connections with clients to drive mutual growth and success. Identified and addressed client needs, delivering solutions that enhanced satisfaction and engagement.

Relationship Management Client Engagement Account Management Negotiation Communication Salesforce

Sales Executive – Nordics/EU

AltaPay

Jan 2017 - Present (8 years 5 months)

Cultivated and expanded enduring relationships with clients across Nordics and EU, with aim on long-term partnership development. Drove client engagement by identifying needs and providing solutions, resulting in enhanced satisfaction and loyalty. Coordinated with clients to understand objectives and align solutions with strategic goals.

Sales Client Engagement Relationship Management Negotiation Account Management Communication Financial Services

Account Manager – Denmark/ Nordics/EU

Every Matrix

Jan 2016 - Present (9 years 5 months)

Established long-term partnerships with clients across Denmark, Nordics, and EU, focusing on sustained engagement and satisfaction. Performed as primary liaison throughout software integration process and post-launch, providing ongoing support and addressing client requirements.

Account Management Client Engagement Relationship Management Software Integration Technical Training Communication

Account Manager – Europe/USA

MetricGaming

Jan 2014 - Present (11 years 5 months)

Forged long-term relationships with partners, clients, and key business executives across Europe and USA. Engaged in regular interactions to understand client needs and deliver tailored solutions that ensure satisfaction and loyalty.

Account Management Client Engagement Relationship Management Upselling Negotiation Communication

Education

Degrees, certifications, and relevant coursework

EASA

License, Drone Piloting

Obtained a Drone Pilot's License, demonstrating proficiency in drone operation and relevant regulations as per EASA standards.

Royal Danish Defence College & SDU

Studies, Intelligence & Cyber Studies

Undertook Intelligence & Cyber Studies at the Royal Danish Defence College and SDU, focusing on critical aspects of intelligence and cybersecurity.

Copenhagen University College of Engineering

Project Management, Project Management

Completed studies in Project Management at Copenhagen University College of Engineering, gaining expertise in project planning, execution, and oversight.

Copenhagen Business School

Master’s Degree, International Business Communication & English

Earned a Master’s Degree in International Business Communication & English from Copenhagen Business School, focusing on advanced communication strategies in a global business context.