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@heidibrandt
Experienced Senior Partner Account Manager in technology and B2B relations.
I am a seasoned professional with extensive global experience in technology, SaaS, and payments sectors. My background in intelligence and cyber studies, combined with a drone pilot’s license, equips me with a unique perspective on complex technical integrations. I excel in cultivating and managing long-term B2B relationships, driving revenue growth, and optimizing engagement strategies.
Throughout my career, I have consistently demonstrated a results-driven approach, achieving significant revenue targets and enhancing collaborative efficiency. My role as a Senior Partner Account Manager at Planet Payment has allowed me to spearhead intricate collaborations, manage key partnerships, and oversee the implementation of cutting-edge technologies. I am recognized for my exceptional communication and negotiation skills, which have been pivotal in navigating technical challenges and fostering mutual understanding among partners.
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Work history, roles, and key accomplishments
Planet Payment
Jan 2022 - Present (3 years 10 months)
Spearheaded intricate collaborations with partners, performing as principal liaison to foster mutual understanding and strategic alignment. Navigated and resolved technical challenges, enhancing solutions to meet partner needs. Oversaw implementation of cutting-edge technologies, guiding partners through each stage of collaboration lifecycle.
Planet Payment
Jan 2021 - Present (4 years 10 months)
Managed entire lifecycle of global dynamic currency conversion (DCC) products, from initial concept through to market launch and ongoing optimisation. Analysed market trends and data to identify opportunities for enhancement and guide strategic product roadmaps. Developed product strategies to align with evolving industry demands and customer needs.
Planet Payment
Jan 2020 - Present (5 years 10 months)
Cultivated and expanded enduring relationships with European partners and clients, emphasising on long-term engagement and value creation. Streamlined technical solutions to align with client needs and enhance overall satisfaction. Drove continuous improvement in service delivery by addressing technical challenges and rolling out tailored enhancements.
Planet Payment
Jan 2018 - Present (7 years 10 months)
Managed key B2B relationships in Nordics region, focusing on building and sustaining long-term partnerships. Built strong connections with clients to drive mutual growth and success. Identified and addressed client needs, delivering solutions that enhanced satisfaction and engagement.
AltaPay
Jan 2017 - Present (8 years 10 months)
Cultivated and expanded enduring relationships with clients across Nordics and EU, with aim on long-term partnership development. Drove client engagement by identifying needs and providing solutions, resulting in enhanced satisfaction and loyalty. Coordinated with clients to understand objectives and align solutions with strategic goals.
Every Matrix
Jan 2016 - Present (9 years 10 months)
Established long-term partnerships with clients across Denmark, Nordics, and EU, focusing on sustained engagement and satisfaction. Performed as primary liaison throughout software integration process and post-launch, providing ongoing support and addressing client requirements.
MetricGaming
Jan 2014 - Present (11 years 10 months)
Forged long-term relationships with partners, clients, and key business executives across Europe and USA. Engaged in regular interactions to understand client needs and deliver tailored solutions that ensure satisfaction and loyalty.
Degrees, certifications, and relevant coursework
License, Drone Piloting
Obtained a Drone Pilot's License, demonstrating proficiency in drone operation and relevant regulations as per EASA standards.
Studies, Intelligence & Cyber Studies
Undertook Intelligence & Cyber Studies at the Royal Danish Defence College and SDU, focusing on critical aspects of intelligence and cybersecurity.
Project Management, Project Management
Completed studies in Project Management at Copenhagen University College of Engineering, gaining expertise in project planning, execution, and oversight.
Master’s Degree, International Business Communication & English
Earned a Master’s Degree in International Business Communication & English from Copenhagen Business School, focusing on advanced communication strategies in a global business context.
Bachelor of Arts, IT
Completed a Bachelor of Arts in IT at HHC Business School Centre, acquiring foundational knowledge in information technology.
Studies, Business Intelligence/Visual Analytics
Completed studies in Business Intelligence and Visual Analytics using Tableau, enhancing skills in data analysis and visualization.
Software and tools used professionally
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