Open to opportunities

Heema Balram

@heemabalram

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Experienced IT Project Manager with a strong background in systems engineering.

Zimbabwe

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What I'm looking for

I am looking for a role that challenges me and allows for career growth.

I am a dedicated IT Project Manager with over 15 years of experience in IT management and 7 years in systems and network engineering. My academic background includes a Master’s degree from Johns Hopkins University and a Project Management Professional (PMP) certification. I have successfully managed multimillion-dollar projects, aligning technology solutions with business goals to drive process improvements and competitive advantages.

Throughout my career, I have led cross-functional teams in various complex projects, including mergers and acquisitions, infrastructure upgrades, and cloud migrations. My ability to communicate effectively with stakeholders and manage project scope, schedule, and risks has been instrumental in delivering projects on time and within budget. I am passionate about mentoring and developing my team members, fostering a collaborative environment that encourages growth and accountability.

Experience

Work history, roles, and key accomplishments

Senior IT Project Manager

TekSystems (Client: ASSURANT INC)

Jun 2021 - Jan 2025 (3 years 7 months)

Managed the IT integration of three acquired companies, overseeing all project phases including planning, execution, and monitoring. Collaborated with cross-functional teams and managed external contractors to ensure project tasks were completed on time and within scope.

Project Management Integration Risk Management MS Office Suite ServiceNow Microsoft Teams SharePoint Data Migration Team Leadership

PMO Program Manager

ENVISION HEALTHCARE

May 2019 - Apr 2020 (11 months)

Promoted from Senior Project Manager to Program Manager, leading a team of IT Project Managers. Managed IT infrastructure projects, ensuring accountability and timely communication while collaborating with business leaders and stakeholders.

Program Management Team Leadership Budget Management Stakeholder Engagement IT Infrastructure Projects Project Planning Risk Management Communication Vendor Management

Manager of Onsite Support and Data Networks

BROWARD HEALTH

Jun 2015 - May 2019 (3 years 11 months)

Managed three IT infrastructure teams, overseeing strategic planning and budgeting for IT projects. Developed staff through mentoring and training while ensuring effective vendor relations and process improvements.

Team Management Strategic Planning Budgeting Vendor Relations IT Infrastructure Projects Project Management Process Improvement Communication Technical Training

Senior Technical IT Project Manager

BROWARD HEALTH

Feb 2014 - Jun 2015 (1 year 4 months)

Managed technical IT projects with budgets up to $4.6M, leading cross-functional teams to ensure successful project execution. Oversaw projects from initiation to closing, maintaining strong relationships with stakeholders.

Technical Project Management Budget Management Cross Functional Team Leadership Risk Management Process Adherence

IT Project Manager

CONSULATE MANAGEMENT COMPANY

Jun 2009 - Feb 2014 (4 years 8 months)

Led large-scale technology initiatives, managing budgets and cross-functional teams to ensure timely project completion. Developed project plans and facilitated communication between operations and technical teams.

Project Management Budget Management Cross Functional Team Leadership Communication Risk Management Process Improvement Vendor Management Documentation

Systems Engineer

UNITED LAUNCH ALLIANCE

Jul 2008 - Jul 2009 (1 year)

Managed various systems and applications, ensuring optimal performance and reliability. Responsibilities included server maintenance, backup solutions, and troubleshooting across multiple environments.