Looking for a job

Nhira Sarpong

@nhirasarpong

Senior Project Manager at Bank of America coordinating multi-phase network implementations across engineering, operations, and business teams.

United States

Message

At Bank of America, I lead multi-phase network implementations and service delivery across engineering, operations, and business teams. I coordinate change requests, align work with change and release calendars, and track risks and dependencies to protect business operations.

Previously, as a Program Manager (Contract) at Bank of America, I oversaw an enterprise data aggregation initiative spanning 25+ concurrent workstreams. I used delivery dashboards, executive reporting, and RAID logs to surface decisions and risks, and maintained audit-ready artifacts for data security, compliance, and privacy requirements.

Across roles at the State of Maryland, Synovus Financial Corporation, FIS Global, Sedgwick, and Anthem Inc., I delivered technology, infrastructure, and healthcare initiatives in regulated environments. My work has included modernization, cloud migration, data center upgrades, and PCI-compliant infrastructure and system upgrades.

Experience

Work history, roles, and key accomplishments

Current

Senior Project Manager / Solution Delivery Coordinator

Current

Bank of America

Feb 2025 - Present (1 year 8 months)

Lead multi-phase network implementations and service delivery across engineering, operations, and business stakeholders. Direct implementation assignments and coordinate CRQs with engineering teams.

Network Implementations Service Delivery Change Management CRQ RAID Jira Confluence Microsoft Project Smartsheet ServiceNow SharePoint Microsoft 365 Power Automate

Program Manager

Bank of America

May 2024 - Jan 2025 (8 months)

Oversaw an enterprise data aggregation initiative spanning 2,000+ hours and 25+ concurrent workstreams. Aligned eight senior stakeholders and maintained audit-ready artifacts for compliance.

Data Aggregation Stakeholder Management RAID Executive Reporting Compliance Audit Readiness Jira Confluence Microsoft Project Smartsheet

IT Project Manager

State of Maryland

Apr 2023 - May 2024 (1 year 1 month)

Led IT modernization and system enhancement initiatives for state agencies, coordinating vendors and internal teams. Reviewed Statements of Work and contract deliverables against FAR and DFARS requirements.

IT Modernization Vendor Management FAR DFARS Scope Management Executive Presentation Jira Confluence Microsoft Project Smartsheet

IT Project Manager

Bank of America

Nov 2022 - Mar 2023 (4 months)

Coordinated infrastructure, application, and security workstreams within regulated financial compliance initiatives. Provided leadership with risk assessments and executive status reports.

Infrastructure Application Security Risk Assessment Executive Reporting Compliance Jira Confluence Microsoft Project Smartsheet

Infrastructure Project Manager

Synovus Financial Corporation

Nov 2020 - Oct 2022 (1 year 11 months)

Managed 15+ infrastructure modernization initiatives spanning cloud migration, data center upgrades, and telecom improvements. Aligned technical teams and vendors on scope, budget, and schedules.

Infrastructure Modernization Cloud Migration Data Center Telecommunications Vendor Management Budget Management Jira Confluence Microsoft Project Smartsheet

IT Project Manager

FIS Global

Mar 2018 - Oct 2020 (2 years 7 months)

Delivered PCI-compliant infrastructure and system upgrades through full project lifecycle. Coordinated change, release, and incident activities using Waterfall and hybrid approaches.

PCI Compliance Infrastructure System Upgrades Waterfall Hybrid Change Management Release Management Incident Management Jira Confluence Microsoft Project Smartsheet

IT Project Manager

Sedgwick

Feb 2016 - Feb 2018 (2 years)

Managed multi-team projects from initiation through closeout, including milestones, dependencies, scope, and schedules. Partnered with Product Owner on roadmap planning and backlog priorities.

Project Management Stakeholder Management Roadmapping Backlog Management Jira Confluence Microsoft Project Smartsheet

MSP Project Manager

Anthem Inc.

Mar 2013 - Jan 2016 (2 years 10 months)

Managed Medicaid and healthcare operational programs for state government clients across multiple states. Coordinated internal teams and vendors, addressing workflow gaps and operational risks.