James Alfano

Led the Disaster Recovery program for a key client, ensuring alignment with industry best practices. Organized and managed teams and resources for periodic testing of disaster recovery protocols.

Managed IT Resiliency, Disaster Recovery, Cybersecurity, and Business Continuity services for major clients like BNSF Railroad and Honda Motors, leveraging automation and cloud solutions. Oversaw extensive data migration projects to cloud providers like GCP, ensuring compliance and security.

Led Disaster Recovery and Data Center Migration initiatives for enterprise clients, ensuring minimal downtime and compliance with industry standards. Managed cross-functional teams and coordinated with vendors to restore IT services during emergencies and implement cloud migration strategies.

Oversaw IT infrastructure projects, including data center migrations and network upgrades, to enhance operational efficiency. Managed project budgets, schedules, and resources, delivering projects on time and within scope.

Directed multiple IT projects simultaneously, focusing on infrastructure buildouts, data center improvements, and disaster recovery planning. Coordinated with internal teams and external vendors to ensure seamless project execution and implemented best practices for project management.

Provided Level 1 technical support, resolving issues related to email clients, Dialup, and DSL. Assisted with Level 2 support for email systems and network engineering tasks.

Currently pursuing PMP certification to further enhance project management skills. This certification will validate expertise in project management methodologies and best practices.

Completed a Bachelor of Arts in Communications. This program provided a strong foundation in various communication theories and practices.