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@angeluser9
Motivated professional with a proven track record in sales and customer service.
With a diverse background in sales, customer service, and marketing, I am a motivated professional dedicated to delivering exceptional service and fostering positive relationships. My experience spans various roles, including medical office receptionist and customer service representative, where I honed my skills in communication, problem-solving, and client relations.
At PFS | Banner Multispecialty Clinic, I efficiently managed office operations, ensuring smooth workflows and excellent patient interactions. My previous roles at Verizon and C3 Customer Contact Channels allowed me to develop a strong foundation in sales and customer engagement, where I consistently met and exceeded targets. I am eager to leverage my skills in a new role that offers opportunities for growth and advancement.
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Work history, roles, and key accomplishments
Verizon
Engaged with current and potential clients via chat to address inquiries and provide support. Successfully upgraded data plans and devices to meet client expectations and ensured clients were knowledgeable about service offerings.
El Rio Heath Center
Undertook a variety of day-to-day office and clerical tasks to ensure smooth office operations and successful support of business activities. Obtained and verified insurance information, collected payments, and managed the scheduling system.
Walgreens
Provided friendly and efficient customer service in the photo area, including digital passport photo service and suggestive selling of promotional photo products. Registered customer purchases, processed transactions, and managed returns and exchanges.
AZ Litho
Performed feeding and catching for various printing machines and packaged orders for shipment. Maintained accurate records of incoming and outgoing orders, ensuring completeness for clients.
Party City
Provided friendly customer service by educating customers on Party City products and pricing, assisting with product selection, and fulfilling orders. Delivered on sales, profit, and service targets, as well as key Balloon & Omni strategies.
C3 Customer Contact Channels
Fielded inbound and outbound calls to schedule and confirm appointments for Aon health insurance sales to retirees. Provided comprehensive answers to potential clients' questions regarding health insurance.
Degrees, certifications, and relevant coursework
Undecided Major, Undecided
2021 - 2022
Undertook studies at Pima Community College from May 2021 to May 2022.
High School Diploma, General Studies
2008 - 2013
Completed high school education and earned a High School Diploma from Sunnyside High School.
Software and tools used professionally
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