Open to opportunities

Angel User

@angeluser9

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Motivated professional with a proven track record in sales and customer service.

United States

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What I'm looking for

I am looking for a role that offers career growth and the opportunity to develop new skills.

With a diverse background in sales, customer service, and marketing, I am a motivated professional dedicated to delivering exceptional service and fostering positive relationships. My experience spans various roles, including medical office receptionist and customer service representative, where I honed my skills in communication, problem-solving, and client relations.

At PFS | Banner Multispecialty Clinic, I efficiently managed office operations, ensuring smooth workflows and excellent patient interactions. My previous roles at Verizon and C3 Customer Contact Channels allowed me to develop a strong foundation in sales and customer engagement, where I consistently met and exceeded targets. I am eager to leverage my skills in a new role that offers opportunities for growth and advancement.

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Experience

Work history, roles, and key accomplishments

Sales Chat Customer Service Representative

Verizon

Engaged with current and potential clients via chat to address inquiries and provide support. Successfully upgraded data plans and devices to meet client expectations and ensured clients were knowledgeable about service offerings.

Customer Service Chat Support Sales

Medical Office Receptionist

El Rio Heath Center

Undertook a variety of day-to-day office and clerical tasks to ensure smooth office operations and successful support of business activities. Obtained and verified insurance information, collected payments, and managed the scheduling system.

Office Administration Insurance Verification Payment Processing Scheduling Confidentiality

Customer Service Associate

Walgreens

Provided friendly and efficient customer service in the photo area, including digital passport photo service and suggestive selling of promotional photo products. Registered customer purchases, processed transactions, and managed returns and exchanges.

Customer Service Inventory Management Merchandising

Warehouse Associate

AZ Litho

Performed feeding and catching for various printing machines and packaged orders for shipment. Maintained accurate records of incoming and outgoing orders, ensuring completeness for clients.

Machine Operation Packaging Inventory Management

Retail Sales Specialist

Party City

Provided friendly customer service by educating customers on Party City products and pricing, assisting with product selection, and fulfilling orders. Delivered on sales, profit, and service targets, as well as key Balloon & Omni strategies.

Customer Service Product Knowledge Sales order fulfillment Merchandising

Health Insurance Customer Service Specialist

C3 Customer Contact Channels

Fielded inbound and outbound calls to schedule and confirm appointments for Aon health insurance sales to retirees. Provided comprehensive answers to potential clients' questions regarding health insurance.

Customer Service Inbound Outbound Calling Appointment Setting