Full-time remote role in clinical informatics, EHR optimization, or care/case management, applying hands-on nursing experience and systems-level thinking to improve outcomes and workflows. Interested in EHR implementation, workflow design, quality auditing, or remote team leadership. Open to IC or lead roles. Currently employed, available after two-week notice.
Looking for a job
Pam Loberiza
@pamloberiza
RN with 8+ years in hospice and remote care management, MSN in Nursing Informatics. Seeking remote clinical informatics or case mgmt roles.
United StatesWhat I'm looking for
I'm a Registered Nurse with 8+ years of experience across hospice care, enhanced care management, and clinical operations, and I recently completed my Master of Science in Nursing Informatics at Western Governors University. I'm currently focused on remote roles where I can apply both my clinical background and my informatics training.
My most recent experience has been fully remote. As ECM Clinical Manager at Vynca Care, I lead a remote team of Lead Care Managers while serving as the primary clinical subject matter expert for our proprietary EHR. I nearly doubled Comprehensive Health Assessment compliance across a 5,000+ member program, raised team KPI attainment from 13% to over 90% in a single quarter, and built Salesforce dashboards and reports adopted across multiple teams. I also led change management for EHR rollouts through virtual office hours and real-time support channels, and co-designed remote onboarding and training for new hires.
Before moving into remote work, I built my clinical foundation in hospice, working as a field RN Case Manager and Field Admissions Specialist, and later stepping into hospice leadership as an Interim Team Director and Assistant Director of Clinical Services. That experience gave me a strong grounding in patient care, regulatory compliance (including CMS Targeted Probe and Educate reviews), and documentation standards, which now informs how I think about EHR workflow design and remote clinical operations.
My capstone project for my MSN focused on designing a clinical decision support alert implementation proposal, grounded in Technology Acceptance Model and human-computer interaction research. That work sharpened my interest in how thoughtful system design directly supports both clinicians and patient outcomes.
I'm looking for remote opportunities in clinical informatics, EHR optimization, or care/case management where I can combine hands-on clinical judgment with a systems-level approach to improving care quality and workflow efficiency.
Experience
Work history, roles, and key accomplishments
Current
Clinical leader and primary informatics SME for a proprietary EHR supporting 80+ users and 5,000+ ECM members. Nearly doubled CHA compliance (30-40% to 60-70%), raised team KPI attainment from 13% to 90%+ in one quarter. Lead a remote team of 12-17 Lead Care Managers and Clinical Intake Coordinators, driving EHR workflow design, Salesforce reporting, and change management.
Helped lead hospice clinical operations for a 180-200+ patient census, supervising 15 RNs and supporting a 40+ member nursing team. Audited 50-100+ charts monthly in MatrixCare for ICD-10 accuracy and hospice eligibility compliance, initiated physician queries, and delivered 6+ compliance in-services to strengthen documentation and workflow.
Completed 8-10 hospice admissions weekly (120+ total), including consents, comprehensive nursing assessments, medication and history review, and patient/family education, supporting eligibility determinations by the Medical Director. Achieved same-day documentation closure on every admission, completing bedside-to-chart cycles in 3-4 hours.
AC
Managed a 20-27 patient hospice caseload, completing up to 1 admission daily as needed and participating in on-call rotation. Delivered comprehensive assessment, triage, care planning, symptom management, and accurate severity-of-illness documentation supporting hospice eligibility. Recognized as Regional Nurse of the Year (Northwest Region, 2022).
AC
Improved in-home documentation and sync time by ~50% by optimizing Homecare Homebase EHR workflows. Led internal TPE documentation audits across ~100 charts through three CMS review rounds, contributing to release from TPE review. Maintained a 10-15 patient caseload while directing daily clinical operations in the Director's absence.
Staff Nurse
Madonna Rehabilitation Hospital
May 2018 - Apr 2020 (1 year 11 months)
Delivered nursing care in a long-term acute care and rehabilitation setting, documenting assessments, care plans, and interventions in Altera Sunrise (Allscripts Sunrise) in alignment with regulatory and accreditation standards.
Supported admissions, transfers, discharges, and task tracking using the Epic electronic health record in an acute care hospital setting.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Master of Science, Nursing Informatics
2024 - 2026
Southville International School and Colleges
Bachelors of Science, Nursing
2013 - 2017
Graduated with leadership excellence and distinction
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
129k-135k USD
Social media
Job categories
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