Open to opportunities

Giselle Dundas

@giselledundas

Clinical Informatics RN and Certified Epic Principal Trainer driving population health, education, and EHR optimization.

United States

Message

What I'm looking for

I seek roles where I can lead EHR training, population health initiatives, and provider optimization in collaborative, improvement-focused organizations that value clinical safety and measurable outcomes.

I am a Clinical Informatics Registered Nurse with over 25 years of experience combining clinical expertise and technical skill to design, implement, and teach electronic health record workflows that improve care quality and population health metrics. I have led provider education and optimization teams, developed curricula and training environments for Epic Healthy Planet and other EHR platforms, and driven workflow improvements across ambulatory and inpatient settings.

My achievements include serving as a Certified Epic Ambulatory Healthy Planet Principal, managing Population Health Services education teams, and leading large-scale EHR transitions and training programs. I am committed to evidence-based, user-centered training, continuous process improvement, and building strong relationships with clinical leaders, analysts, and end users to ensure safe, efficient patient care.

Experience

Work history, roles, and key accomplishments

Current

Lead Epic Principal Trainer

Current

AdventHealth

May 2025 - Present (10 months)

Provide oversight of Epic application pods, advise on Principal Trainer issues, and design and maintain instructional materials to optimize end-user workflows and cross-coordination of resources.

Epic Trainer Curriculum Design Instructional Design Training Delivery Healthy Planet Learning Management Systems Clinical Informatics

Current

Certified Epic Principal Trainer

Current

AdventHealth

Feb 2020 - Present (6 years 1 month)

Developed curricula and training plans for Epic Healthy Planet covering care management, quality measures, SDOH and reporting; built and maintained training environments and supported implementations and upgrades.

Curriculum Development Care Management Trainer Credentialing end user support

HEDIS Nurse Abstractor

Reveleer

Mar 2024 - May 2024 (2 months)

Performed accurate medical record review for all HEDIS measures, improving metric capture and supporting process and quality improvement initiatives while maintaining high accuracy of abstracted data.

HEDIS Abstracting Medical Record Review Quality Improvement Clinical Documentation Reporting Population Health

PHSO Manager Provider Education

AdventHealth

Oct 2016 - Feb 2020 (3 years 4 months)

Led Population Health Services Organization and Provider Education team to develop electronic documentation solutions, assess workflows, and collaborate with CIN/ACO leadership to deploy clinical applications and training.

Population Health Provider Education IMLR HCC Recapture Change Management Project Leadership

Lead Ambulatory Physician Advocate

Florida Hospital

Jul 2011 - Sep 2016 (5 years 2 months)

Coordinated and delivered ambulatory provider training during athenahealth and Cerner transitions, developed eLearning and documentation, and provided go-live support to improve provider adoption and efficiency.

Cerner Go Live Support

Physician Team Education Coordinator

Florida Hospital

Jan 2010 - Jun 2011 (1 year 5 months)

Led training for physician informatics team, developed Children's Hospital Cerner CPOE education and eLearning, and managed project timelines and status reporting to senior management.

Cerner Instructor Led Training Project Coordination Team Leadership Training Evaluation

Physician Advocate Manager

Florida Hospital

Jan 2007 - Jan 2010 (3 years)

Managed day-to-day activities of clinical education staff, collaborating with CPOE team on process, design and training in preparation for Cerner CPOE rollout to medical staff.

Team Management Clinical Education Cerner Process Improvement training coordination Change Management Performance Monitoring

Physician Team Analyst Trainer

Florida Hospital

Jun 2004 - Jan 2007 (2 years 7 months)

Collaborated with physicians to improve EMR usability, led training during Cerner Millennium rollout, and developed web-based and classroom training materials for thousands of providers.

Cerner EMR Optimization Training Development User Support Clinical Informatics

Assistant Nurse Manager

Florida Hospital

Jan 2003 - Jun 2004 (1 year 5 months)

Oversaw clinical personnel on a 33-bed oncology unit, managed scheduling for 80 employees, and supported hiring, performance management and patient safety initiatives.

Nurse Management Oncology Employee Development Performance Management Patient Safety Clinical Supervision HR Coordination

Staff Registered Nurse

Florida Hospital

May 2000 - Jan 2003 (2 years 8 months)

Provided nursing care to hematology/oncology and acute patients, administered medications, coordinated care with physicians, and educated patients and families on treatment and at-home care.

Oncology Nursing IV Medication Administration Care Coordination Patient Education Clinical Documentation Monitored Unit Care