Heather Bennie

I've supported patients, providers, and dental teams across sedation dentistry, periodontics, endodontics, prosthodontics, and customer service operations for 21 years.

In Lead Dental Assistant roles at Chamberlain General & Sedation Dentistry and Mai Family & Sedation Dentistry, I coordinated patient preparation, clinical workflow, confidential records, and communication for patients undergoing treatment and sedation. I also trained team members, resolved concerns, and maintained accuracy across multiple priorities.

At Pinellas Dental Specialties, I coordinated treatment and financial plans, answered patient questions, coded treatment for insurance submission, and supported scheduling and daily office operations.

I've also provided phone and email customer support at Sentinel Mouthguard Co., assisting customers throughout purchasing, fulfillment, follow-up, and supplier communication. I'm ready to bring my patient-focused communication, healthcare documentation, and technology skills to a remote provider support or healthcare customer service team.