Krystin Harris

I am a Certified Dental Assistant and customer service professional with four years of experience working in dental clinics and call centers. I combine clinical skills with strong front-desk and phone-based support to keep patients informed and comfortable.

Clinically, I perform panoramic dental X-rays, assist with wisdom tooth extractions, fillings, and root canals, and apply intra-oral techniques to support dentists. I manage electronic medical records, schedule appointments, and conduct new patient orientations to streamline care.

On the customer service side, I routinely handle high call volumes, resolve billing and product inquiries, and train new employees on CRM software and best practices. I have consistently exceeded targets for call volume, sales conversion, and customer satisfaction by communicating with empathy and maintaining composure under pressure.

I bring attention to detail, adaptability, and teamwork to every role and prioritize clear patient education and compassionate service. I am seeking a patient-facing position where I can contribute clinically, support administrative workflows, and grow within a collaborative dental team.