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Allison Yoder

@allisonyoder

Customer-focused professional skilled in client support, communication, technology, problem-solving, and delivering exceptional service in fast-paced

United States

Message

What I'm looking for

I'm looking to continue supporting patients through compassionate communication, accurate documentation, scheduling, issue resolution, and healthcare technology in a collaborative care-focused environment.

Professional Summary

Customer-focused professional with a strong background in customer service, client communication, technology, and administrative support. Proven ability to manage high-volume interactions, resolve concerns, multitask, and deliver a positive customer experience in fast-paced environments. Highly proficient in learning and navigating digital systems and software, with strong attention to detail and problem-solving skills. Self-motivated, dependable, and comfortable working independently in remote environments, with a commitment to professionalism, responsiveness, and customer satisfaction. Seeking a remote customer support or client services role where strong communication and technology skills can contribute to team and company success.

Experience

Work history, roles, and key accomplishments

Current

Clinical Activations Specialist / Expanded Duties Dental Assistant (EDDA)

Current

Allure Dental

May 2021 - Present (5 years 4 months)

Provides compassionate customer service through high-volume telephone and in-person patient interactions, answering questions and addressing concerns professionally. Schedules appointments, documents patient information in Dentrix, and resolves concerns through active listening and collaboration.