Hayat Robleh
@hayatrobleh
Detail-oriented Technical Writer with hands-on documentation experience.
What I'm looking for
I am a detail-oriented Technical Writer with a strong background in creating clear, user-focused documentation tailored for both technical and non-technical audiences. My experience includes developing templates, writing user manuals, and simplifying complex information to enhance user understanding. I thrive in collaborative environments, working closely with cross-functional teams to ensure that all documentation is not only technically accurate but also user-centered.
Experience
Work history, roles, and key accomplishments
Technical Writer
The Boundless Mindset
Sep 2024 - Dec 2024 (3 months)
Developed and maintained user manuals and how-to guides for internal and client-facing projects. Created templates and style guides to standardize documentation and enhance content quality. Collaborated with engineers and product teams to ensure technical accuracy and user-centered materials.
Marketing Coordinator
Accenture
Jan 2023 - Jul 2023 (6 months)
Designed content strategies for technical products, improving user engagement. Managed project timelines for creating digital and technical marketing materials. Collaborated with cross-functional teams to align content with business goals.
Communication Specialist/Admin Assistant
The World Bank Group
Nov 2021 - Jun 2022 (7 months)
Produced detailed reports, newsletters, and client-facing materials, adhering to brand guidelines. Organized and maintained digital records, implementing standardized document management processes. Supported team communication efforts, including scheduling and preparing technical agendas.
Education
Degrees, certifications, and relevant coursework
Algonquin College
Graduate Certification, Technical Writing
2024 - 2024
Awaiting my School Diploma and Graduation Ceremony
University of Ottawa
Bachelor's in Digital Journalism, Digital Journalism
2016 - 2020
Broadcasting Television
Radio
Press
Social Media
Tech stack
Software and tools used professionally
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