Fully remote job, ideally with some flexibility on working hours, and respect for health work/life balance.
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Looking for a job
Chantal Duclos
@chantalduclos
I am a fast learner who is quick to grasp new concepts, and able to translate complex concepts into user documentation.
CanadaWhat I'm looking for
Technical writer with 5+ years experience in admin and operations for specialty healthcare and health insurance, writing and managing internal process documentation, technical procedures, and training materials. Looking to learn and expand my experiences with new types of documents and new areas/industries.
Experience
Work history, roles, and key accomplishments
MC
Current
Technical Writer
Medavie Blue Cross
Sep 2022 - Present (3 years 6 months)
Writing technical operating procedures for internal use, translating complex technical concepts from developers and analysts into simple language.
Reviewed internal process documentation for accuracy, adherence to procedure, and alignment with contractual obligations.
Created and maintained process documentation for 60+ teams, created standardised format and document templates.
Created and maintained process documents and training materials, led new hire onboarding as well as team training refreshers.
Education
Degrees, certifications, and relevant coursework
Chantal hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
CanadaAuthorized to work in
Salary expectations
78k+ USD
Job categories
Skills
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