Ahmed Ef
@ahmedef
B2B Business Developer at Hanads Advertising Agency who prospected and closed advertising and communications deals.
MoroccoWhat I'm looking for
At Hanads Advertising Agency, I sold advertising and communications services to businesses, taking B2B accounts from prospecting and decision-maker outreach through proposals, negotiation, and signature.
I researched target companies before contacting them and tailored commercial proposals to client needs. I also monitored the local market and competition and recommended new offers based on client requests.
Since 2024, I’ve handled international customer complaint and sales cases for CCA International / Konecta on the ITA Airways project. I track cases through to a clear outcome and keep CRM follow-up and reporting current.
Earlier, at Fusion BPO, I supported customers by phone, email, and chat, resolving requests with internal teams. I’m looking for a fully remote freelance Business Developer assignment focused on qualifying leads, opening new accounts, and closing sales.
Experience
Work history, roles, and key accomplishments
Customer Relationship Manager
CCA International / Konecta
Feb 2024 - Present (2 years 8 months)
Handled international customer claims and sales for the ITA Airways project, ensuring each case was resolved clearly. Coordinated with internal teams and partners to meet deadlines and maintained CRM reporting.
Conseiller Service Client
Fusion BPO
Dec 2023 - Jan 2024 (1 month)
Interacted with customers via phone, email, and chat, resolving requests with internal teams and meeting quality indicators.
Business Developer
Hanads Advertising Agency
Oct 2020 - Dec 2023 (3 years 2 months)
Prospected new B2B clients and managed accounts from first contact to signature, including negotiation and closing. Conducted market research and built a network that generated referrals and recurring orders.
Education
Degrees, certifications, and relevant coursework
IUBH University of Applied Sciences
MBA, Management, Leadership, and International Strategy
Pursued MBA-level studies with a focus on management, leadership, and international strategy.
Université Abdelmalek Essaadi
Licence, Economics and Management
Completed a Bachelor's degree in Economics and Management.
Tech stack
Software and tools used professionally
Availability
Location
MoroccoAuthorized to work in
Salary expectations
Job categories
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