Open to opportunities

hasahasa yk

@hasahasayk

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Hospitality intern passionate about exceptional guest experiences.

Indonesia

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What I'm looking for

I seek a dynamic hospitality role that fosters growth and enhances guest experiences.

I am a dedicated hospitality intern with a strong commitment to delivering exceptional guest experiences. My journey began at Les Roches Marbella, where I am currently pursuing a diploma in hospitality management. My hands-on experience at Ayana Resort in Bali allowed me to hone my skills in guest relations and front desk operations, ensuring that every guest's stay is seamless and enjoyable.

During my internship at Grand Hyatt in Dubai, I excelled in the food and beverage department, achieving the highest daily sales of 40k Dirham. This accomplishment was a testament to my ability to create a welcoming atmosphere and provide professional service. I thrive in collaborative environments, working closely with colleagues to plan and execute special events, while also mastering bartending skills and beverage trends.

Experience

Work history, roles, and key accomplishments

Intern, Guest Relations and Front Desk

Ayana Resort

Mar 2024 - Apr 2024 (1 month)

Delivered exceptional customer service by assisting guests with check-in/check-out processes, managing complaints, and coordinating special requests to enhance guest experiences. Collaborated with hotel departments to ensure service standards were maintained and familiarized with hotel management software.

Customer Service Event Coordination Team Collaboration

Intern, Food and Beverage

Grand Hyatt

Sep 2022 - Jan 2023 (4 months)

Achieved the highest daily sales by providing a professional dining experience. Collaborated with team members to plan events, assisted in service operations, and bartended with extensive knowledge of beverages and trends.

Event Planning Operations Bartending