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rhenna putrii

@rhennaputrii

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Hostess at Sand Beach Bar and Restaurant Sanur, welcoming guests and guiding the restaurant floor flow.

Indonesia

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What I'm looking for

I'm dedicated to growing in the hospitality industry and to creating a welcoming experience that supports guest satisfaction.

At Sand Beach Bar and Restaurant Sanur, I welcome and escort guests to their tables, present the menu, and share promotions. I also help guide the floor service flow and maintain a clean, tidy restaurant area.

At Merlins Magic Ubud and Bambu Indah Resort, I managed reservations, arranged seating, and communicated guest preferences and special requests to the service team. I also handled guest inquiries and concerns.

At DoubleTree by Hilton, I provided food and beverage service in the all-day dining restaurant and lobby lounge, assisted with room service orders, and served banquet events. Earlier, as a Reservations Agent intern at Hampton by Hilton Marjan Island, I handled room reservations and sent booking confirmations.

Experience

Work history, roles, and key accomplishments

Current

Hostess

Current

Sand Beach Bar and Restaurant Sanur

Oct 2025 - Present (1 year 1 month)

*Welcome and escorted the guest to their table
*Present and subjective selling of our menu to the guest
*Upselling and Crosseling of our product or promotion to the guest
*Guest experience and guest satisfaction
*Listing Positive and Negatif Feedback from the guest
*Lead the flow of the floor service
*Maintence the restaurant area clean and tidy

Hostess

Merlins Magic Ubud

Apr 2025 - Oct 2025 (6 months)

Warmly welcome and greet guests, ensuring a friendly and professional first impression.

Manage restaurant reservations efficiently through both online and offline channels.

Assist guests with reservation inquiries and escort them to their designated tables.

Communicate guest preferences and special requests clearly to the respective service team.

Ensure the entrance area remains clean, organiz

Hostess

Bambu Indah Resort

Feb 2024 - Apr 2025 (1 year 2 months)

Welcoming and greeting guests, ensuring a warm and friendly atmosphere.

Managing seating arrangements and escorting guests to their tables.

Handling guest inquiries and reservations politely and efficiently.

Maintaining an organized and clean restaurant entrance.

Providing information about hotel events and promotions.

Resolving guest concerns calmly and professionally.

Food and beverage service

DoubleTree by Hilton

Jan 2022 - Jan 2024 (2 years)

Provided food & beverage service in the all-day dining restaurant and lobby lounge.

Assisted with room service orders and telephone handling.

Delivered high-quality service during banquet events.

Exceeded guest expectations through friendly and professional interactions.