
Harsh Kosambi
@harshkosambi
Virtual Assistant at Key-CMS coordinating customer service, technician routes, work orders, and collections.
What I'm looking for
At Key-CMS, I manage operational support for a US-based pool maintenance and repair business. I handle customer queries and complaints, coordinate service from request through completion, and schedule technicians and routes.
I also manage invoices, work orders, and operational records. I perform basic audits to identify discrepancies and follow up on overdue customer accounts.
At Advantmed LLP, I supported medical-record retrieval operations by scheduling provider appointments and coordinating MRT routing and case follow-ups. I trained and supported peers, contributed to workflows and SOPs, and was nominated for an internal Train-the-Trainer workshop/certificate.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Key-CMS
Managed end-to-end operational support for a US-based pool maintenance and repair service business, handling customer queries, scheduling, and backend activities including invoices and work orders.
Customer Service Representative
Advantmed LLP
Supported medical-record retrieval operations by scheduling onsite appointments, managing MRT routing and case coordination, and coordinating with providers and internal teams to resolve queries.
Education
Degrees, certifications, and relevant coursework
Higher Secondary / Class 12
Higher Secondary, General Studies
Completed higher secondary education in 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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