Harpreet kaur User

I am a dedicated and customer-focused professional with two years of experience in delivering exceptional customer service and technical support at Airtel. My expertise lies in handling customer inquiries, resolving issues with empathy, and maintaining high standards of professionalism. I am proficient in technical troubleshooting, account management, and multitasking within fast-paced environments. Known for my strong communication, problem-solving, and organizational skills, I am committed to exceeding customer expectations.

During my tenure as a Customer Service Representative at Airtel in India, I provided exceptional support by addressing inquiries related to account management, billing, and service upgrades. I effectively troubleshot technical issues with mobile and broadband services, ensuring timely resolutions. My ability to handle escalated complaints with empathy and professionalism consistently resulted in positive feedback and customer satisfaction. Currently, I am working as a Construction Helper in Edmonton, where I support daily operations and develop strong organizational and time management skills.