Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@ajuwoniyanda
Experienced customer service representative with a focus on tech support.
I'm a dedicated Customer Service Representative with over three years of experience supporting software, telecom, and tech clients. My expertise lies in managing inquiries, resolving issues quickly, and delivering a personalized experience through phone, email, and live chat. I have a strong track record of maintaining high customer satisfaction and adapting to fast-paced environments.
Throughout my career, I have worked with leading companies such as SkipTheDishes and Wondershare, where I provided efficient real-time support to users experiencing issues with orders and software tools. My ability to communicate clearly and troubleshoot effectively has allowed me to resolve most issues on the first interaction, ensuring a seamless experience for customers.
I am passionate about helping others and thrive in collaborative environments. I continuously seek to improve my skills and contribute positively to my team and the overall customer experience.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Wondershare
Jul 2023 - Dec 2023 (5 months)
Provided product guidance and technical support for Wondershare’s multimedia and productivity tools. Assisted users with license activations, troubleshooting, and refund requests via Zendesk and email. Collaborated with the product team to escalate bugs and provide feedback from users.
Eassiy
Mar 2020 - Dec 2020 (9 months)
Responded to customer inquiries related to software compatibility, licensing, and updates. Created user-friendly guides and FAQ content to reduce ticket volume. Maintained response time and resolution benchmarks while supporting global customers.
SkipTheDishes
Jan 2024 - Present (1 year 10 months)
Delivered efficient real-time support to users experiencing issues with orders, app navigation, and account concerns. Utilized clear communication and step-by-step troubleshooting to resolve most issues on the first interaction. Handled high call and chat volumes daily while maintaining professionalism, patience, and attention to detail.
Airtel
Jan 2021 - Present (4 years 10 months)
Handled inbound calls regarding billing, SIM activation, and internet connectivity issues. Assisted customers in resolving technical issues and navigating self-service options. Educated customers on value-added services and upsold prepaid plans where applicable.
Degrees, certifications, and relevant coursework
Don't worry, there are 90k+ talented remote workers on Himalayas
You can contact Ajuwon and 90k+ other talented remote workers on Himalayas.
Message Ajuwongarvit jain
Technical Support Representative, Teleperformance
Favour Jane
Customer Service Representative, Alayacare Inc
Mela Nunghe
Customer Support Specialist, Telus
Medha Chopra
Customer Service Representative, EchoFix
Kawalpreet Kaur
Production and Maintenance Administrator, Hartmann Packaging
Prakash Murali
Customer Service Representative, Bell Canada
bryen pickering
Customer Service Representative, Namawell
Nirali Bhoi
Technical Support Advisor, Kelly Services (Canada), Ltd
Angel Steeds
Customer Associate (Call and Live Chat), Rogers Communications / Shaw via HGS Canada
Mohsin User
IT Support & Technical Documentation Contributor, Jobskillshare Platform