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Haritha reddy

@harithareddy1

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ServiceNow Application Developer integrating AI, UI/UX, and enterprise workflows.

United States

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What I'm looking for

I want to keep building scalable, secure ServiceNow solutions—especially Integration Hub, Flow Designer, and Virtual Agent with Generative AI—while partnering on UI/UX and accessibility to deliver measurable adoption and operational efficiency improvements.

I’m a ServiceNow Application Developer with 6+ years delivering scalable, secure, and efficient solutions across ITSM, ITOM, ITAM, HRSD, and ESC. I specialize in Integration Hub, custom spoke development, Flow Designer, and building agentic AI experiences that connect Virtual Agent and Predictive Intelligence with workflows to streamline operations and improve user experience.

I also bring a strong UI/UX mindset—designing responsive ServiceNow portals, widgets, and workspaces using AngularJS and front-end technologies—while applying accessibility principles like WCAG. From REST/SOAP/LDAP/SSO integrations (SAP, Azure, Workday, SharePoint) to enterprise portal performance improvements and scoped app development, I partner with cross-functional teams to turn complex requirements into adoption-driving ServiceNow outcomes.

Experience

Work history, roles, and key accomplishments

Current

Sr ServiceNow Developer

Current

Hyundai Capital America

Jan 2025 - Present (1 year 6 months)

Designed and optimized ServiceNow Service Portal experiences (including custom widgets and dashboards) and improved performance and usability. Built and maintained integrations and workflow automation using Integration Hub, Flow Designer, GlideForm/GlideAjax, and REST/SOAP APIs, including Virtual Agent and generative AI enhancements.

ServiceNow Developer

Coforge

Jun 2020 - Jun 2023 (3 years)

Developed ServiceNow integrations, spokes, and portal experiences, including HRSD/ITSM/CSM enhancements and custom widgets. Implemented REST/SOAP-based integrations and role-based access controls, and optimized UI performance and user experience using AngularJS and Service Portal.

ServiceNow Integration Portal AngularJS Service Portal GlideAjax Workday SAP SuccessFactors Widget Editor HRSD ITSM CSM Scoped Applications

Sr ServiceNow Admin / Consultant

Mastek

Apr 2018 - May 2020 (2 years 1 month)

Created ServiceNow applications and self-service portals for IT and facilities services, including ACLs, interactive forms, and dashboards. Delivered integrations and governance support across ServiceNow (Integration Hub, MID Server, Virtual Agent, upgrade/patch/cloning activities) to support compliant operations.