Harish Prasad

With over four years of experience in the travel industry, I have developed a strong expertise in operations management and client service. My journey began as an Operation Executive at True Value Holidays, where I honed my skills in managing complex travel logistics, ensuring adherence to Service Level Agreements, and optimizing travel itineraries for efficiency and cost-effectiveness. I take pride in my ability to negotiate corporate rates and provide personalized service to clients, which has resulted in lasting relationships and high levels of client satisfaction.

Currently, I serve as a Helpdesk Executive at Amadeus India Pvt. Ltd., where I provide technical support to travel agents and corporate clients on GDS platforms. My role involves resolving complex issues, analyzing fare structures, and collaborating with account managers to enhance client experiences. I am committed to delivering exceptional service and continuously seek opportunities for process improvement, ensuring that clients receive the best travel solutions tailored to their needs.