Looking for a job

Dixit Verma

@dixitverma

Message

I lead travel operations, bookings, ticketing support, and customer service teams.

India

Message

What I'm looking for

I'm looking for a travel and tourism role where I can lead customer-focused operations, manage bookings and ticketing support, resolve customer issues, and contribute to a coordinated team.

I've spent six years supporting travel operations, customer service, bookings, and ticketing through 31 Parallel, associated with MakeMyTrip and Travel Wings.

I manage travel bookings and customer queries while providing end-to-end support throughout the customer journey.

As a Team Leader, I coordinate team members to achieve operational targets while maintaining high-quality customer service.

I'm focused on resolving customer issues efficiently and keeping day-to-day travel operations running smoothly.

Experience

Work history, roles, and key accomplishments

Team Leader

31 Parallel

Led customer service and travel operations as an Associate and Team Leader. Managed travel bookings, customer queries, and end-to-end customer support while coordinating with team members to achieve operational targets.

Amadeus Galileo Travel Operations Ticketing Support Customer Service Team Leadership Microsoft Office