Looking for a job

Happy G

@happyg

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I build scalable developer documentation systems, API content, and AI-powered documentation workflows.

India

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What I'm looking for

I'm looking to lead documentation engineering and DevEx initiatives where I can build scalable API and developer documentation, modernise workflows with AI automation, and mentor writers while partnering closely with product and engineering teams.

At Contentstack, I lead developer guides, API references, SDK documentation, CLI guides, release notes, and product documentation for modern software platforms.

I built an AI-powered Documentation MCP Server for semantic search and reusable-content discovery, created Claude Code Skills for consistent reviews, and developed 10+ AI agents for drafting, review, publishing, and documentation operations.

I've modernised documentation workflows through Docs-as-Code, Git-based Markdown authoring, CMS integration, and AI automation. I also establish governance, reusable content strategies, and review practices that improve documentation quality and scalability.

Across Contentstack, Velocix Solutions, Sterling Software, Accenture, HCL Technologies, and The Tech Scribes, I've delivered enterprise documentation for SaaS, APIs, networking, video delivery, and learning platforms while mentoring writers and partnering closely with Engineering, Product, UX, Support, and Customer Success.

Experience

Work history, roles, and key accomplishments

Lead Technical Writer

Contentstack

Oct 2024 - Aug 2026 (1 year 10 months)

Lead the planning, development, review, and delivery of developer guides, API references, SDK documentation, CLI guides, release notes, and product documentation. Designed and implemented an AI-powered Documentation MCP Server and developed reusable Claude Code Skills to standardize documentation reviews.

Senior Technical Writer

Velocix Solutions

Aug 2019 - Oct 2024 (5 years 2 months)

Delivered enterprise documentation for networking and video delivery platforms, including user guides, administrator guides, REST API documentation, installation guides, release notes, and troubleshooting content. Designed and launched a static documentation portal that improved discoverability and customer self-service.

API Documentation User Guides Administrator Guides Installation Release notes Troubleshooting Docs as code Git CI CD Structured Authoring Content Reuse Agile SAFe Mentorship

Senior Technical Writer

Sterling Software

May 2017 - Jul 2019 (2 years 2 months)

Owned end-to-end documentation for a Learning Management System (LMS), including user, administrator, and training documentation. Developed reusable DITA-based templates, documentation standards, and structured content.

DITA XML Structured Authoring Content Reuse Documentation User Documentation Administrative Documentation Training Documentation SME Collaboration

Senior Analyst

Accenture

Jan 2016 - Dec 2017 (1 year 11 months)

Prepared functional and technical documentation for enterprise applications and collaborated with cross-functional teams to document business workflows and requirements.

Functional documentation Technical Documentation Business workflows Requirements Documentation Cross Functional Collaboration

Technical Writer

HCL Technologies

Jan 2015 - Dec 2016 (1 year 11 months)

Created XML DITA documentation, migrated legacy content into a CCMS, and implemented structured authoring, single sourcing, and content reuse practices.

XML DITA CCMS Structured Authoring Single Sourcing Content Reuse Content Migration