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Happiness Odey

@happinessodey

Customer Support Intern at Stage Orion, managing support queues and applying escalation paths in customer experience workflows.

Nigeria
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At Stage Orion, I’m participating in a customer experience and support internship, gaining hands-on training in ticket management and service resolution workflows.

I manage support queues and apply structured escalation paths while maintaining communication accuracy and customer satisfaction standards.

As a Virtual Assistant & Administrative Support professional for Remote / International Clients, I managed email correspondence, customer inquiries, and schedule coordination. I also organized administrative data using Google Workspace tools.

Experience

Work history, roles, and key accomplishments

SO
Current

Customer Support & Experience Intern

Stage Orion

Sep 2026 - Present (2 months)

Participating in an intensive customer experience and support internship program, gaining hands-on training in support ticket management and service resolution workflows. Managing support queues, applying structured escalation paths, and maintaining high communication accuracy and customer satisfaction standards.

Education

Degrees, certifications, and relevant coursework

JO

Jobberman

Executive Virtual Assistance Course, Virtual Assistance

2026 - 2026

Completed the Executive Virtual Assistance Course in 2026.

OA

Olaide Academy

Professional Skills Training, Administrative and Support

2025 - 2026

Completed professional skills training in the Administrative and Support Track from December 2025 to March 2026.

IW

ImpactHER & Women Impacting Nigeria (WIN)

Certificate, Digital and Financial Skills

Completed Digital and Financial Skills Training in August 2026.

SL

Senior Secondary School Lanwa

Secondary School Certificate, General Studies

Completed secondary education with WAEC and NECO credentials.

SL

Senior Secondary School Lanwa

Senior Secondary School Certificate, General Studies

Completed secondary education with WAEC and NECO credentials.

JA

Jobberman & She Leads Africa

Certificate, Executive Virtual Assistance

Completed Executive Virtual Assistance Course in 2026.

OA

Olaide Academy

Certificate, Administrative & Support

2025 - 2026

Completed Professional Skills Training in Administrative & Support Track from December 2025 to March 2026.

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